Business Analyst

The University of South Wales’ IT Services provide high quality technology solutions and services to support learning and teaching, the web presence, corporate and research operations of the University and we have a proven record in responding to customer needs, using evolving technologies. Working within USW IT Services, the role of Business Analysis Officer is key to supporting the university to change and plan for the future in line with our organisational goals. You will be helping USW to develop our functions, services and products to meet goals with internal and external stakeholders across the University. The successful candidate will work on new and existing digital projects and services, helping to understand any issues affecting with our current processes, identifying future needs and helping to create effective and appropriate digital and business solutions. You will also lead on Lean Process and Process Re-engineering. This position is based at the Treforest campus of the University of South Wales, using a hybrid model of remote / onsite working.  For an informal conversation about this post please contact Digital Portfolio Manager, Gareth Oakey  gareth.oakey@southwales.ac.uk  If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.  Discover the advantages of working with us at USW: http://tiny.cc/PSSatUSW