Business Analyst | Mersey Care Nhs Foundation Trust

The Cheshire and Mersey Specialist Perinatal and Maternal Mental Health Service (SPMMHS) is based across two NHS Foundation Trusts - Mersey Care and Cheshire and Wirral Partnership. The service provides specialist mental health assessment and support for local women experiencing moderate to severe mental health issues during pregnancy and postnatally. Our specialist teams also provide consultation and advice to fellow professionals providing perinatal care.
An exciting opportunity has arisen for the role of Business Analyst to work within the SPMMHS. You will based within Mersey Care but will be expected to provide support to teams across the Cheshire and Merseyside Footprint.
The post holder will provide a full information support and analytical service to the team, reporting on performance against national and local targets. You will work closely with the Business Intelligence team to ensure regular monitoring reports are produced.
This is a varied and challenging post. The successful candidate must have excellent communication skills and will be required to take a strategic approach, leading on data analysis, development, collection and validation of reporting from systems throughout the two named Trusts.
Principal Responsibilities:
Work with information systems and teams across the Trust to produce analysis of non-financial data, providing interpretation and recommendations that meet the services needs.
Develop, monitor and produce timely perinatal Key Performance Indicators and trajectories for submission identifying emerging issues and risks to the Service Lead.
To support the Operational team members in the development of models that can be used to support forecasting and capacity planning to ensure any developments or changes in practice recognise the resource implications, headroom available for growth and additional activity costs.
To provide data analysis and performance that evidences future business plans / tenders for service.
Support the team in the extraction and analysis of data.
Assist in the completion and submission of aggregate statutory returns and information to support audits etc.
Provide information on request to key stakeholders.
Ensure that all information is of a high standard so as to accurately reflect performance and progress against standards and targets and to highlight any data quality issues through the appropriate DQ feedback mechanisms in the Trust.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job Outcomes:
As a result of the post-holder being effective in their role, The Trust would expect to see the following outcomes for the Trust, service users and the wider community:
1. Mersey Care NHS Foundation Trust as a leading provider of mental health care, addiction services and learning disability care.
2. Service users receive a high quality service and one which is free from stigma, discrimination and harm.
3. Staff are engaged with the delivery, innovation and continuous improvement of services to benefit service users.
4. The Trust values of Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support will be embedded across the division for all staff and evident to service users.
5. Available informative performance reports that meet Divisions, directorates, teams and individual requirements.
6. Increased confidence in the quality of data included within the reports.
7. Real time reporting becomes the standard with front line staff being able to access reports applicable to them from their base.
Principal Responsibilities:
1. Work with information systems and teams across the Trust to produce analysis of non-financial data, providing interpretation and recommendations that meet the services needs.
2. Develop, monitor and produce timely perinatal Key Performance Indicators and trajectories for submission identifying emerging issues and risks to the Service Lead.
3. Development of good working relations with key stakeholders including CCG.
4. Monitoring of perinatal benchmarking and scenario planning position across other perinatal services.
5. To support the Operational Lead in the development of models that can be used to support forecasting and capacity planning to ensure any developments or changes in practice recognise the resource implications, headroom available for growth and additional activity costs.
6. To provide data analysis and performance that evidences future business plans / tenders for service.
7. To operate within a defined financial framework; managing assigned budgets within set targets.
8. Support the team in the extraction and analysis of data.
9. Assist in the completion and submission of aggregate statutory returns and information to support audits etc.
10. Provide information on request to key stakeholders and in line with Freedom of Information requirements.
11. Ensure that all information is of a high standard so as to accurately reflect performance and progress against standards and targets and to highlight any data quality issues through the appropriate DQ feedback mechanisms in the Trust.
12. Develop processes to provide assurances to the Trust Board on performance.
13. Participate in quality and business meetings and ensure that any information issues are fed back.
14. Liaise with outside agencies, e.g. CCGs, TDA, CQC, Auditors etc. regarding submissions and queries.
15. Act as the first line of support for queries around the interpretation of information, targets and trends within the Trust’s performance reports.
16. Create documentation for the service around data capture and ensure any national guidance is integrated into work procedure guides
17. Work to tight deadlines in order to ensure that accurate information is made available to the Board, Committees, Divisional teams etc. as well as auditors and other key stakeholders.
18. Assist in the production of information to support business planning and business development.
19. Utilise performance reporting tools to identify areas of good and poor performance and to assist in the production of information statements etc. in order to support the delivery of perfect care.
20. Providing data to support project work as required.
21. To assist in the development of bespoke reports to enable analysis to improve practice.
22. Attend Trust groups when required as representative for the local services directorate.
23. Assist in the creation and implementation of procedures and processes to promote the accuracy of information produced and the maintenance of high standards in performance.
24. Ensure the maintenance of standards of practice according to the employer and any regulating body, and keep up to date on new recommendations/guidelines set by the department of health
(e.g. Perinatal, NHS plan, National Service Framework, National Institute for Clinical Excellence).
25. Ensure that client confidentiality is protected at all times.
26. Ensure clear objectives are identified, discussed and reviewed with senior management on a regular basis as part of continuing professional development.
27. Attend clinical and managerial supervision on a regular basis as agreed with the manager.
28. Participate in individual performance review and respond to agreed objectives.
29. Keep up to date all records in relation to Continuing Professional Development and ensure the personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models and developments.
30. Attend relevant conferences and workshops in line with identified professional objectives.
Generic Responsibilities for all staff:
All post holders will agree to:
1. Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
2. Role model the values of the Trust – Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support – in all activities and interactions with employees, service users and other stakeholders
3. Challenge the stigma associated with mental health and learning difficulties.
4. Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.’
5. Work across professional and organisational boundaries to improve services for all.
6. Maintain their specific knowledge base and develop new skills.
7. Value the contribution of the patient / service user voice.
8. Operate within any organisational codes of practice or those from a relevant professional body.
9. Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
10. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
11. Comply with all health and safety legislation and local policies and procedures.
12. Adhere to all organisational policies.
This advert closes on Tuesday 27 Feb 2024