Business Analyst Team Lead

Business Analyst Team Lead
Midlands/Home Counties
Permanent Role, £60k Per Annum

We have partnered with a large logistics business wo are recruiting a Business AnalystTeam Lead to lead the Business Analyst Team through a critical warehouse management system (WMS) implementation project. This role will be working closely with the business systems Team Lead and has both hands on and leadership responsibilities. This is a permanent role with a starting salary of £60k per annum.

Responsibilities of the Business Analyst Team Lead:

* Understand internal and external client requirements; propose and deliver technical solutions.
* Gain awareness of business needs, manage customer expectations, build and maintain relationships.
* Evaluate requirements and provide best practice solutions, leveraging standard product offerings and to evaluate deployment of technical solutions against success criteria.
* Ensure solutions implemented align with the business and audit requirements.
* Manage 3rd party suppliers and internal technical resource against agreed scope of works, timescales, and costs.
* Pro-active support to minimize downtime to live applications. I.e. by identifying and resolving underlying issues and liaising with external vendors as required.
* Liaise with technical teams to ensure the systems can be implemented in the live environment with the necessary backup & disaster recovery procedures in place
* Plan and resource allocation of the team based on priorities set by the business.
* Providing status updates from the team, ensuring that they deliver its commitments.
* Proactively identify business process improvement opportunities and lead business process change.
* Lead investigations, stakeholder analysis, requirements analysis, feasibility studies and impact assessments.
* Review proposed benefits and highlight any risks/issues in new/redesigned processes/solutions
* Apply the use of standards, methods and tools for requirements capture, process modelling, fit-gap analysis, risk/impact evaluation.

Skills required for the Business Analyst Team Lead:

* Essential to have Warehouse Management System experience (WMS)
* Experience managing a team is desirable not essential.
* Ability to demonstrate that you played a key role in these implementations.
* Strong understanding of the logistics industry and experience with telematics software.
* Proficient in both software & hardware mobile solutions.
* Proficient in Software Development Lifecycle methodologies
* Familiar with at least one help desk and customer support tool.
* Proficient in Software Testing and Quality Assurance methodologies.
* Proficient in ITIL processes and practices.
* Proficient in Business Process Analysis (as-is and to-be).
* Experience in a senior project support role or leading a project team.
* Experience of developing business systems, ideally in logistics businesses

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates