Business and Registration Assistant

An independent regulator has a rare opening for an Business and Registration Assistant to join their team due to growth. You will likely be a graduate who is seeking their second career opportunity, or a school leaver with circa 18-24 months experience. You will be available to start on short notice, initially on a six-month fixed term contract which has the potential extended or made permanent dependant on performance. 
You will enjoy working in an established team, and the flexibility to work on a hybrid, flexible basis.

Responsibilities:

• Process renewals from the levy and Registration. Dealing with new applications to register within set timeframes. Dealing with them in a professional manner, liaising with all stakeholders.
• To deal with enquiry emails as well as bounce backs to ensure correct contact details are updated accordingly.
• Dealing with queries regarding invoices e.g. assessing financial accounts to set registration fee levels and invoicing accordingly.
• Manage the team email inboxes ensuring that all emails queries are responded to and/or escalated in a professional and timely way.
• Dealing with telephone queries and responding to call backs.
• To support the annual levy collection by issuing invoices, dealing with queries, and assessing fee levels.
• To contribute to the ongoing improvement of the registration process.
• Carry out from time to time and as directed, any other reasonable duties as required to support the Team.

To assist the Finance Officer with basic finance tasks such as;

1. setting up suppliers,
2. processing payments,
3. credit control
4. completed reconciliations.

Required Skills & Experience

Essential

• IT literate with the ability to confidently use Microsoft Office, in particular Excel, Word and Outlook.
• Good communication skills and telephone manner.
• A methodical approach to repetitive tasks with a high attention to detail.
• The ability to prioritise workload and work to strict deadlines
• Highly organised, with the ability to prioritise, multi-task and ensure attention to detail.
• Experience liaising with internal and external stakeholders

Desirable

• Experience of using CRM systems, familiarity with Salesforce would be an advantage.
• Experience of Xero would be an advantage but not essential
• Knowledge/experience of assisting with registration schemes.
• Good written and verbal communication skills.
• Basic knowledge of accounting.

Please apply without delay to be considered for this exciting opportunity.