Business Centre Manager

Jo Holdsworth Recruitment are currently working with a highly reputable serviced office in Leeds. The client’s aim is to work with businesses and their owners to provide them with a working environment that suits their needs. Each location is unique and beautifully designed to provide the perfect workplace for each business.

They are currently recruiting a Business Centre Manager to head up the Leeds office and make sure everything runs smoothly. This is an amazing opportunity to work with a brilliant company who truly value their staff and clients. The role is extremely varied and would be perfect for someone with similar experience.

Some of the responsibilities include:

• Conducting tours of the Business Centre for prospect clients whilst answering any questions they have about the building and facilities
• Promoting the Business Centre and the company locally through networking and business referrals as well as driving business sales
• Build strong relationships with each individual client whilst providing a professional yet personable service
• Managing client accounts, dealing with renewals and changes to client contracts
• Managing the day to day needs of all existing clients, making sure they are receiving an exceptional service
• Managing the monthly billing, invoicing and debt management
• Monitoring and reporting all client activities
• Deal with client complaints and making sure they are dealt with in a professional manner
• Managing all health and safety for the centre as well as all compliance
• Process and manage all administrative tasks for the centre, accurately and efficiently

Experience Needed:

• Passionate about customer service and willing to go above and beyond to improve performance
• Excellent communication skills, both written and verbal
• The ability to be an excellent leader, coach and mentor
• Having the confidence to work under pressure and towards deadlines
• Strong sales ability as well as the experience of up selling and cross selling
• Have a creative approach to problem solving and the ability to think outside of the box
• Extremely well organised
• Experience of using MS office

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment - Recruitment Agency)