Business Change Manager

Business Change Manager

Transformation Operations Directors Office (TODO)

Permanent

Office location: ITV White City - Hybrid Working (2 days a week)

Hiring range: £80,000 - £90,000 per annum

For more information please email TalkingCareers@itv.com

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Your impact sends ripples.

We are recruiting for a Business Change Manager to join our Transformation Operations Directors Office, the team responsible for ITV’s ongoing transformation implementation, on behalf of the Management Board. This role is part of the Rights and Content Sales transformation programme (RACS) and may support on other programmes as needed

Rights are the ‘stock in trade’ of ITV, the IP fundamental for the business to be able to maximise the value of its production, procurement, use and distribution of content. Rights have therefore been identified as a key enabler to delivering ITV’s More than TV strategy.

The RACS programme has been established to transform the way ITV systemises and leverages rights, and how it manages and fulfils its financial obligations. It is a highly complex transformation programme that touches every part of ITV Studios and will drive significant transformation of processes, ways of working, and technology over the coming years.

As a Business Change Manager, you’ll be responsible for developing and delivering the Business Change approach for the RACS transformation programme. This includes creating appropriate and effective communication and training strategies to deliver change across the organisation and to a high number of teams, both in the UK and internationally.

The day-to-day responsibilities could include:

• Ownership of the overall Business Change approach and plan for the programme.
• Develop, and assume ownership for the delivery of, the business engagement approach for the programme, such that the strategy, vision, planning, and deployment of change considers all areas of ITV and reflects a colleague-centric ethos.
• Develop and deliver key Business Change activities such as: impact assessment, stakeholder engagement, communications, training, end-user support, and transition.
• Lead the delivery of the Business Change plan for the programme to budget and time. Coordinate delivery timelines, manage interdependencies and delivery milestones with the RACS Programme Manager, contain and resolve issues within the programme governance.
• Understand and manage stakeholders’ requirements and expectations to ensure stakeholder understanding of the programme.
• Create and maintain a strong relationship with internal communications teams to successfully land the key change messages and ensure project communications are aligned to Internal Communications guidelines and broader ITV communications plans.

Join ITV’s Transformation Office, Impact Millions!

Skills you’ll need (minimum criteria)

• Demonstrable experience in the delivery of Business Change with successful outcomes within a complex organisation.
• Maturity of skills and breadth of experience in change management principles, methodology and tools.
• Experience of working closely with and influencing senior stakeholders and programme sponsors (to board level).
• Experience in Business Change where the reliance has not been solely on top down mandate from the Leadership team.
• Excellent communication skills, with a proven ability to present to and engage teams at all levels.
• Strong consultative, relationship management, networking and influencing skills.

• Experience with a range of tools to support the day-to-day

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.

• There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including:

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits

Closing date: Wednesday 3rd April 2024