Address
Form of workDo you enjoy customer interactions and building long-term relationships?
Are you a self-starter?
Do you enjoy hunting for new business opportunity?
Are you comfortable communicating at all levels?
We are currently looking for a Business Development Manager to join our team.
The role is either part time, 24 hours a week as a Business Development Manager which will involve customer interaction and face to face appointments with market centric activity. Or, we will also consider a full time position where your role will be split - so 24 hours/week will be focussed on Business Development and the remaining 16 hours/week will be focussed on event & group sales.
What we can offer you:
- Family and Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Access to an Employee Assistance Programme, 24/7, 365 days a year
- YuLife - Life assurance which allows access to the wellbeing app and 24/7 GP Service
- Free onsite parking
- The ability to make a difference!
What will I be responsible for a Business Development Manager?
- Build strong working relationships with your hotel
- Research, identify new & lapsed business opportunities
- Ensure all hotel leads are followed up
- Manage accounts to drive revenue & growth
- With good communication, drive key relationships with the Key Accounts Team, Brand Sales and the General Manager
- Achieve revenue targets and KPIs
- Strategic sales activity, working closely with the hotel and commercial teams
- Manage and co-ordinate all re-negotiations
- Plan, prepare and proactively participate in monthly blitzes
- Co-ordinate with marketing department on new sales and incentives
- Be fully conversant with the hotel services, packages, promotions and special offers
- Attend appointments, client events, networking & industry events
- Competitor analysis
- Keep up to date with what’s new in sales, business & hospitality
Should you be interested in the full time position which also includes working within event sales, you will:
- Work closely with the wider Sales team
- Maximise sales across accommodation, meetings & events, conference & banqueting, promoting the hotel estate & facilities available
- Reactive sales - follow up, finalise and complete leads coming in from the central sales team as well as enquiries coming direct into the hotel
- Carry out site inspections/show rounds to potential guests & customers
Is this the role for me?
- Proven experience in a similar role, ideally within hospitality management
- Experience in selling Meetings & Events, large banqueting and corporate contracts
- Demonstratable account management experience coupled with signing clients on multi-year contracts
- Naturally adaptable to meet client needs
- Get to know your client so they feel special and not just a number
- Ability to build strong relationships
- Love to network!
- Passion for sales and thrive on achieving KPIs
- Basic understanding of systems and processes
- Adaptable and a team player
At The QHotels Collection, we are proud to be a Disability Confident employer. Our culture centres around diversity, inclusion, and equal opportunities for all. If you would like to discuss your application further in relation to the Disability Confident, please do reach out via email to resourcing@theqhotelscollection.co.uk.
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
