Address
Form of work
Salary Job Summary:
As part of the Sales Team the individual will be expected to engage with new and existing customers who express a wish to have a waste collection service and where necessary to look at opportunities to up sell or acquire new business via referrals. In a set postcode area.
Responsibilities:
Morning Activity
Cold Calling prior to and after appointments add to portal
Calling in face to face on Pipeline Customers
Deal with enquiries within an hour of receiving them.
Make phone calls to get your own appointments to fill up your Calendar
Sit Appointments, complete all paperwork, Update Portal after each appointment.
ASH Waste Services
Afternoon Activity
Cold Calling prior to and after appointments
Calling in face to face on Pipeline Customers
Deal with enquiries within an hour of receiving them.
Sit Appointments, complete all paperwork, Update Portal after each appointment.
Pre-Qualify tomorrow's appointments. If any cancel have a backup strategy.
Prepare tomorrow's cold calling. What postcodes are you in, are there any industrial estates you need to go on or revisit. What is around the area of your appointments?
Prepare tomorrow's Pipeline face to face follow ups and calls.
Pre-Programme your Sat Nav with tomorrows appointments.
Ensure all pipeline quotes have a live follow update.
Ensure you update the Portal with notes each time you have a communication with the customer.
Copy and Paste emails into the Portal Notes.
The Portal has been developed to allow you to manage your valuable time effectively in the BDM Role.
Competencies Required:
B2B Sales
Cold Calling
Excellent listening and negotiation skills
Team player
Strong customer focus
Time Management
Ability to work under pressure and deliver to deadlines
Adaptability and flexibility
Excellent communication both internally and externally at all levels
Good organisation and planning skills
Ability to build and maintain effective and positive working relationships with both internal and external customers
Key Relationships:
Sales Manager, Sales Team, Telesales Team, Contracts Team, Switch Team, Operations Team
