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Form of workSome careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.
The Buying a Home Team is part of Retail Banking and has responsibility for the mortgage portfolios of HSBC and First Direct, representing c.£100bn+ in balances, and which generate a significant part of UK Retail Bank and Wealth Management profit. The team drives all product development, pricing, retention, communication, product management and maintains compliance with relevant regulatory and internal policy mandates across the UK bank.
The role of the Business Development Manager (BDM), Mortgages – Intermediary Partnerships is to identify, develop, grow and manage key relationships with external intermediary partners within a specified geographic territory. The growth element of the role is particularly important to ensure the delivery of mortgage lending opportunities and operational plans are achieved.
This is a fantastic opportunity to join an industry award winning team and continue to build on HSBC's Mortgage Intermediaries proposition & success
The main attraction for all the team is the opportunity to contribute to the continued success of the channel as the brand, proposition and market reach continues to grow.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
• Build deep, lasting relationships with a panel of mortgage intermediaries across a geographical territory through face to face, telephony and online interaction
• Analyse MI & data to quickly identify opportunities to developing business and increase market share at firm and regional level
• Form relationships at all levels with an intermediary firm eg Admin, Broker, Sales Manager and MD
• Support the commercial focus of our Corporate Account Team, working with networks on campaigns through the delivery of focused activities with individuals and via presentations at network events and online
• Work with internal stakeholders to provide feedback that help shape the proposition on a continuous basis.
• Ensure consistent delivery of a superior customer experience and service level for external intermediary partnerships.
• Liaise and manage credibly across a wide variety of internal stakeholders both within the wider distribution channel as well as the Buying a Home team.
• Influence stakeholders at all levels to help deliver mortgage acquisition forecasts coupled with the ability to manage multiple relationships at all levels with external stakeholders
• Effective risk management - ensure personal adherence to relevant regulation and conduct risk management. Monitor sales/credit quality & risk KPI’s from external partner relationships. Responsible for ensuring all key controls in place over TPMI activity as advised from time to time.
