Address
Form of work
Salary- Salary: up to £75,000pa – dependant on experience
- Hybrid Role - Travel to Harlow , Warwick & Glasgow
- Monday to Friday 9am till 5.30pm
- Benefits: Bonus scheme, Pension , Excellent training & development programmes and store discounts across many retailers
As our Business Improvement Manager, you will take the ownership in continuous Improvement strategy , applying you tried and tested Lean methodologies to our end-to-end business process.
Our Business Improvement Manager will be taking ownership in reviewing processes within the Dispensing & nursing sectors, working with sector SME’s to unearth process failures , create streamlined workflows to position with key stakeholders to drive continuous improvements and necessary change.
You will be working to strategic business KPI’s whilst focusing on reducing cycle times and error rates to increase throughput of all processes.
Our Business Improvement Manager will need to have proven experience in continuous improvement alongside lean six sigma or equivalate qualification. Clear communication with solid understanding in Stakeholder management in a similar sizes company framework
Business Improvement Manager: Key accountabilities
- Own and manage the end-to-end design, development and execution of the specified business process
- Ensure all process activities and stages are adequately resourced and supported; planning for continuity, should key colleagues change or leave, who are vital for the ongoing success of the process
- Work in partnership with Digital Product Owner to lead and manage user requirements to ensure the product is user-friendly, product backlog is prioritised
- Continuously monitor the process flow to ensure that it is operating as designed
- Implement control measures to quickly address any deviations or bottlenecks
- Manage the budget associated with the process, ensuring cost-effectiveness and monitoring expenses
- Ensure that all team members involved in the process are adequately trained and equipped to perform their roles effectively
- Manage key vendor/supplier relationships, contracts, and performance for the process
- Create and maintain comprehensive documentation detailing the process flow, standard operating procedures, guidelines, and other relevant information
- Define and implement clear escalation paths, business continuity and disaster recovery plans, associated with the process
- Ensure all process-related documents are accessible to relevant teams
- Monitor and manage adherence to all agreed and documented procedures
- Update all documentation to reflect process changes, ensuring impacted parties are aware of and understand these
- Plan for and assess the efficiency and effectiveness of the process, identifying opportunities for process optimisation
- Conduct root cause analysis activity to process related problems to ensure issues are addressed at the source
- Work in partnership with Product owners and IT o to ensure technological components of the process are functional and optimised
- Implement improvements while ensuring compliance with regulatory and internal standards
- Establish mechanisms for collecting feedback on the process from users, stakeholders, and other relevant parties
- Communicate planned or implemented process changes to ensure alignment and buy-in; addressing any concerns or challenges
- Collaborate with compliance teams for thorough risk evaluation
APPLY TODAY and a consultant will be in touch with you
Continuous Improvement Manager, process Improvement Manager, lean coach, Kaizen coach, operational excellence manager, quality assurance manager, value stream manager.
