AddressBusiness Management System Coordinator
Country: United Kingdom
Position Location: Liverpool, UK / Birmingham, UK / Croydon, UK / Rea
Contract Type: Permanent
Work Pattern: Full Time
Sector: Transport
Discipline: Administration
Job Ref: 1273
Recruiter Contact: Matthew Rayburn
Mott MacDonald
We’re a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person’s differences and striving to meet their needs.
We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.
Our values: Progress, Respect, Integrity, Drive, Excellence.
About the business unit
We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy.
Overview of role
Position Locations: Liverpool, UK / Birmingham, UK / Croydon, UK / Reading, UK
We are looking to recruit a Business Management System (BMS) Coordinator to support our Metros & Civils (MNC) division. You will be supporting the Divisional BMS Director and the Unit BMS Manager and ensuring compliance with Group BMS standards. The role involves collaborating with project teams during client audits, monitoring monthly BMS compliance, and facilitating mandatory training. You will have overall responsibility for the promotion, monitoring and reporting on the implementation of the Group’s Business Management System from a divisional perspective.
The core responsibilities will sit within 4 key areas:
Audits and certification:
- Overall support & facilitation of internal auditing for the MNC division
- Support the Divisional General Manager, the Divisional Operations Manager and BMS Representatives during surveillance and certification audits by the group’s certification body
- Liaising with and supporting various project teams during client audits or other third parties
- Attending meetings and coordinating responses to corrective action requests and certification body audit findings, including providing evidence demonstrating the corrective action taken
Performance:
- Promote continual improvement in the application of BMS, seek areas for business improvement and give support to new business initiatives
- Monitor MNC Division BMS compliance including mandatory training each month and liaise with the project teams to ensure divisional and unit compliance targets are met
- Ensure all MNC staff receive relevant BMS training via internal training dashboard
- Help prepare bi-annual BMS performance reports, incorporating all BMS data related to current projects and review performance reports to identify opportunities to improve
Communication:
- Attend bi-weekly Unit/Divisional BMS meetings, monthly metronome meetings, and bi-monthly MNC BMS meetings, and record meeting minutes and actions
- Support the Divisional BMS Director and the Unit BMS Manager to promote continuous improvement in the management of BMS on projects throughout MNC’s Principal Accounts
- Communicate changes to BMS, along with advice on their implications to working practices
Management and reporting:
- Support the Divisional BMS Director in preparation of monthly updates on BMS performance and analysis of trends and issues
- Support the Divisional BMS Director in the preparation of the Divisional Board paper relating to compliance to the requirements of the Group BMS
- Help prepare the annual BMS Review, provide input specific to MNC’s compliance
- Assist the Division on the development and maintenance of Local Business Instructions, which are used to supplement the requirements of the Group BMS System
- Monitor and maintain Divisional BMS records using the MNC BMS SharePoint team site
Candidate specification
We are looking for an experienced BMS Coordinator / Manager with a proven track record in coordinating internal audits and enhancing Management Systems. Your background will highlight successful collaboration with project teams, ensuring compliance across all BMS requirements. You will have overseen and delivered relevant BMS training. You will play a key role in the preparation of performance reports, identifying trends and recommending improvements within the BMS framework, so a keen analytical acumen would also be beneficial.
You will also be able to demonstrate the following qualifications, experience, and competencies:
- Proven experience in coordinating internal audits, demonstrating proficiency in scheduling, facilitating, and responding to queries related to BMS
- Experience in preparing performance reports, analysing trends and identifying areas of improvement within the BMS framework
- Strong background in monitoring and ensuring compliance within the BMS requirements, including a track record of achieving and maintaining compliance targets
- Excellent communication skills, including experience in attending and recording minutes for various levels of BMS meetings
We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds.
Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.
Agile working
Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.
We offer some fantastic benefits including:
Health and wellbeing
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Financial wellbeing
- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
Lifestyle
- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
- Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
- Variety of employee saving schemes and discounts from high-street retailers.
Enhanced family and carers leave
- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
- Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
- Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
- Primary annual professional institution subscription.
- A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
Networks, communities, and social outcomes
- Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
- Make a difference within our communities through our social outcomes.
Apply now, or for more information about our application process, click here.
