Business Manager

Job Title: Business Manager

Location: Maudsley Hospital, London, SE5 8AZ

Pay: £22.92 per hour

Shift Pattern: Monday- Friday 9am-5pm (37.5 hours)

Trust: South London and Maudsley NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, South London and Maudsley NHS Foundation Trust is the place for you.

About the Trust

At South London and Maudsley NHS Foundation Trust we provide the widest range of NHS mental health services in the UK. We also provide substance misuse services for people who are addicted to drugs and alcohol. Our staff serve a local population of nearly two million people. We have more than 230 services including inpatient wards, outpatient, and community services. We provide inpatient care for over 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham, and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond.

What you'll be responsible for:

• Assist the General Manager in meeting CQC standards by ensuring operational systems are in place and actively monitored and reported to the CAMHS Directorate Management Team, the multi-disciplinary team and other Trust colleagues.
• Ensure that operational policies/practices are in place to monitor:
• Safety, including infection control, the management of serious incidents Governance, including access to appropriate treatment Patient Focus, including ensuring that patients have information about the service and the complaints procedures Care Environment and Amenities, including ensuring that children and young people are treated in a family friendly environment, which is clean and accessible for disabled people.
• Overseeing the reporting with assistance from the CAMHS Data Manager on performance from the Trust Information Report System (Power Business Intelligence) to staff in the service.
• Oversee the reporting with assistance from the CAMHS Data Manager lead on data quality performance through ePJS, addressing issues appropriately. To lead in guiding and supporting clinical colleagues, equipping them with information on clinical effectiveness as and when requested.
• Produce statistical and management information reports. This will include monthly, quarterly and annual data returns for local and external use, and other monitoring reports as required.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

• Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures.
• Senior level secretarial and administration experience.
• Excellent communication skills both verbal and written
• Excellent interpersonal skills
• Confident telephone manner
• Relevant degree or professional qualification or equivalent experience
• Evidence of continuous professional development
• RSA 3 secretarial qualification or equivalent qualification

This role may require you to show evidence of education to Degree level or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.