Business Process Analyst - Invoice To Cash

Business Process Analyst - Invoice to Cash, Tachbrook Park, Warwick

£43,000 - £53,000 With Excellent Benefits

Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor.

Do you have a desire to assess Business Processes and identify areas for potential improvement? Would you like to focus on streamlining operations or developing solutions that allow for improved efficiency or increased productivity?

The Process Excellence Team at Calor Gas are looking to recruit an engaging and proactive Business Process Analyst - Invoice to Cash.

To be responsible for the provision of expert advice and guidance regarding invoicing and cash collection processes (such as time lag between delivery and invoice generation, debt collection, dunning, invoice correction/credits) to the Business Process Owners and Functional Managers

Drives the usage and adoption of the standard solution, managing requirements in line with business objectives.

Works closely with the Business and the BPOs to understand their requirements and encourage use of standard functionality wherever possible.

Takes requirements from the business, analyses them, and translates them into viable process solutions that are aligned with the Business strategies and roadmaps. Facilitates process alignment and standardisation and provides a platform to enable ongoing process transformation, efficiencies and the achievement of agreed KPIs.

Key responsibilities will include:

• Works closely with Business Process Owners, Subject Matter Experts, Key Users and the wider business to understand their requirements and encourage the use of standard functionality wherever possible. Proactively collects additional inputs to ensure a comprehensive demand view.
• Supports the BPO in demand management - especially in change request review, requirements elucidation, and benefits analysis.
• Works with Business Process Owners on Business Process designs. Translates requirements into viable process solutions in SAP & other systems that are aligned with the Business strategy and goals, solution principles and standard functionality.
• Facilitates workshops as required on initiatives - for example process design workshops to control the process and manage business expectations - preventing 'wish list' outcomes.
• Responsible for holistic process design, including thinking about integration points, controls, roles, compliance, KPIs, reports. Ensure processes adhere to company policies and compliance requirements (process controls, segregation of duties, etc.) - Supporting Access and Process controls in job role and process design.
• Responsible for process integration points with other process and application areas.
• Proactively review Business Processes with BPOs and drive improvements.
• Provide support to Business in areas of process procedure, requirements elucidation (for example supporting super users and other change requesters in documenting change requirements in the right way and to the right level), process training/hints and tips.
• Works with Business Change for Adoption on aspects such as Business change impacts identification.
• Builds and maintains a strong relationship with key stakeholders and users - acting as the go-to person for process excellence and best practice.
• Participates in and/occasionally manages small to medium change initiatives with a high process change component.

As such we would like you to have/be:

Essential

• Experience of relevant SAP and other application solutions for the defined process area (end to end) including the data to support the process, especially the solutions at Calor or company in similar industry or with similar SAP footprint.
• Thorough knowledge and understanding of Business Processes and business principles.
• Knowledge of SAP best practice processes.
• Experience working on large Transformation projects.
• Experienced in process mapping and process tooling (e.g., Aris, Signavio, Pro-map).
• Experienced in writing operational business procedures.
• Good knowledge of controls, and compliance requirements in process area.
• Strong abilities in requirements analysis, elucidation, prioritization, and user story documentation.
• Knowledge of agile delivery processes
• Advanced analytical and problems solving skills, including Microsoft Excel.
• Understanding of both business strategy/needs of management and the day to day of the user community.
• Previous experience in project teams is essential.

Desirable

• Qualified in a process excellence method such as Lean six-sigma.
• Power BI query design

To be considered for the above opportunity you must be eligible to live and work in the UK.