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Form of work
SalaryBusiness Support Assistant – Barnsley
£11.18ph
Contract – Full Time
Duties/Responsibilities:
Deal with telephone and face to face enquiries, providing advice, guidance, signposting and support to internal and external customers, across a diverse range of service functions in line with legislation, regulations, policies and procedures.
Triage and direct referrals and requests for service received via all channels to the relevant service teams to ensure a timely response and excellent customer service.
Process a range of referrals/ requests for service/applications, applying ‘rules and guidelines’ and confirm outcomes to customers, dealing with all associated incoming and outgoing information.
Input , record, check and maintain a variety of computer and paper-based systems, including bespoke service databases, ensuring information is accurate, stored securely and confidentially, and in accordance with information governance protocols, and produce standard reports.
Organise and provide support at a range of statutory meetings, where emotive content is a regular feature, producing accurate minutes and action schedules and liaising effectively with both internal and external stakeholders.
To find out more information please contact Billy at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
