Business Support Executive Assistant

What does this team do?

If you enjoy helping others then our Leadership Support Centre (LSC) in Cardiff could be right for you.

This is an opportunity to join a new and dynamic team who work to support the senior leaders across Deloitte. You’ll be helping these senior leaders to do their jobs as well as possible, by supporting them with administrative tasks. For example, planning their diaries and helping them to organise travel when needed.

The role will be of interest to those who have a positive attitude, willingness to learn and good organisational skills. Resilience, and integrity, and the ability to use your own initiative to resolve problems quickly will be key to success in this role. You’ll be given plenty of support and training along the way, and you’ll be working in a friendly and diverse team.
What skills and academic qualifications do I need?

• GCSE education, including Maths and English (or equivalent).
• Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook).
• Ability to plan, prioritize, multitask and manage workload to tight deadlines.
• A creative approach to problem solving – the ability to 'think outside the box'.
• Diligent, conscientious and with strong attention to detail.
• Good written and oral communication skills; an ability to compose correspondence.
• Team Player.

Ideal candidates will be those looking to start a career in Business Support Services, or Executive Assistants seeking a new challenge.

Your responsibilities will include:

• Calendar management: scheduling client and senior staff meetings.
• Client relationship: supporting meetings, coordinating schedules, dealing with admin and diary invites.
• Travel arrangements: arranging travel, PTA, visas and booking accommodation.
• Expense management: looking after the money!
• Out-of-Office contact: dealing with client emails when they’re absent or on leave.
• Building strong relationships with key client EAs.
• Establishing a rapport with Clients, Partners, Directors, and Staff.
• Cover during periods of holiday and sickness.
• Ad hoc projects/tasks for Senior Directors.
• Working effectively in diverse teams: it’s an inclusive team culture where people are recognised for their contribution.

What’s in it for me?

Joining on this programme, you will be working alongside like-minded colleagues. You will have great access to our support and training programme, designed to equip you with all the skills you’ll need for a career as an Executive Assistant.

Alongside your induction plan, you will receive an allocated buddy to support you through your learning and development.

How will I develop?

As well as learning key communication and admin skills, you will gain expertise in expense processing, software systems and build an in-depth understanding in how the Executive Assistant’s role supports the wider business.

You will be working towards a Business Administration level 3 qualification, attending Cardiff Vale college once a week. No prior experience is required, however an interest in building relationships with key people and excellent organisational skills are important.
Our commitment to you

We work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. We’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Do you need a work permit? We’re not able to provide sponsorship for these programmes. If you have a PBS Dependent Visa, you must have obtained Indefinite Leave to Remain prior to your start date.