Business Support Manager

As a Business Support Manager, you will be a key support in the region, reporting too and working alongside the Regional Director to support with the efficient operation of the North of England and Scotland Region (covering from Middlesbrough in the South to Inverness in the North).Key Responsibilities Monitor and support all regional branches in achieving operational efficacy Assist the Regional Director in ensuring appropriate branch operational cover at all timesEnsure Branch Managers roll out of training for new initiative i.e. Safety Guardian, toolbox talks, new systems, procedures, policies, etc.Ensure effective and efficient service is provided to all customers interacting with branches and across the regionWork alongside the Regional Sales Team to support the Branch Managers in winning and retaining spending accountsEnsure scheduled stock checks and regular asset checks are completedEnsure damage costs are being managed appropriately across the regionRegional operational management of the tachograph systemSupport Branch Managers in the effective coaching of employees and management of the vehicle monitoring systemEnsure Branch Managers meet all asset KPI targetsIdentify and recruit regional employees with the right potential in line with company policyTo ensure regional individuals are trained and effectively to be able to carry out their rolesTo work throughout the region to ensure as far as reasonably practicable compliance with HSE Legislation and Company policyWhen it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the businessWhat We’re Looking For Proven stakeholder management experienceAbility to effectively prioritise workload at a high levelEvidence of continuous revenue and profit growthHighly motivated with strong commercial skills at all levelsProof of ability to lead and manage a complex situationsFull P&L understanding and application required Comfortable using IT equipment and MS Office packages Flexibility is essential as travel is required across the regionValid driving licence  - EssentialPrevious experience within rental, multi-site, small tools, construction or related retail - DesirableMulti-site management experience - DesirableThe ideal candidate will have Hire Industry experience and have knowledge of small tools, although this is desirable, it is not essential. We are looking for someone with management experience who will be flexible with travelling.What We Can Offer You Competitive salary Competitive annual bonus schemeMonday – Friday working hours, no weekends!!Salary sacrifice pensionCompany car25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salary Share save scheme Eye care vouchersRecommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About Us Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.