Business Support Officer

Business Support Officer needed in Downpatrick,£12.02ph PAYE - Reference: RQ1189479

1. Provide comprehensive administrative and secretarial support to a number of Officers on a daily basis including acting as point of contact for a service or department.
2. Provide seamless confidential Business Support and administrative cover working cross departmentally as required within the Business Support Service.
3. Provide Business Support to agreed service standards and standard operating procedures to ensure the highest standards of work, including effective and efficient turnaround times and work prioritisation.
4. Process and record applications, system transactions and queries in accordance with approved operating procedures.
5. Provide an excellent standard of customer service, including reception services and liaison with other departments of the client, external agencies and members of the public. This will include taking ownership of customer queries and complaints and following through to completion.
6. Provide advice and information to colleagues and customers on Business Support processes.

7. Process and maintain a range of data and document management systems, this will include filing, archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with statutory or service level agreement requirements.
8. Prepare papers and reports actioning recommendations and maintaining follow up and manage correspondence in accordance with departmental procedures.
9. Process financial transactions, to include recording and receipt of all monies (including credit card payments), bank lodgements, updating financial records, generating and processing invoices for authorisation, purchasing goods and/or services, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance.
10. Operate and monitor the Client’s manual and computerised booking/requisition systems in accordance with approved procedures.

This is a full time role on a temporary contract basis  

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to  quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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