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Form of work
SalaryMy client at Marine Management Organisation, is looking for a Business Support Officer to join their amazing team as soon as possible. If you feel you have the right experience and skills to join the team, then look no further!
Location: Newcastle (Lancaster House - NE47YH) - Hybrid - 2 Day Working from Office / 3 Days WFHRate of Pay: GBP11.43 (Weekly Pay)Hours: Full time - 9am to 5pmStart Date: ASAPContract: 2 Months initially with the possibility of extension.
Organisation Details:
The Marine Management Organisation (MMO) is an executive non-departmental public body of the Department for Environment, Food and Rural Affairs.?
Driven by government's aim for clean, healthy, safe, productive and biologically diverse oceans and seas, MMO's purpose is to protect and enhance our precious marine environment and support UK economic growth by enabling sustainable marine activities and development.?
We are the independent regulator for England's seas, professionally delivering service-focussed outcomes for our customers. ?
We are a team of around 400 people and combine our Newcastle upon Tyne and London operations with a local presence around the English coastline in Brixham, Beverley, Harwich, Hastings, Lowestoft, North Shields, Hayle, Plymouth, Poole, Portsmouth, Preston, Scarborough, Shoreham, Whitehaven.
We also have colleagues based in Defra offices, including Bristol, Cambridge and York where we share office space.?
More information about our work is on the GOV.UK website and you can read the MMO's Story here.
Job description:
This advertised vacancy is for the following role within the MMO Marine Licensing Team:
Marine Licensing Business Support Officer (AO)
Marine Licensing Business Support Officer (AO):
The Business Support Officer (AO) for the Marine Licensing Team will play an integral role in the smooth running of the team providing day-to-day administrative support. You will have a range of responsibilities supporting the delivery of training, recruitment and providing administrative support to the Marine Licensing Team to ensure the operational delivery of marine licensing ministerial and business targets.
This includes undertaking administrative checks to validate new applications, helping to manage the team email mailbox, answering general queries from the public and customers both on the helpline and through email. You will help the team with booking meetings, travel and accommodation, team communication and note taking. You will ensure effective document management (including SharePoint sites) and accurate record keeping. You will provide finance support including budget management, ordering equipment such as stationery etc.
Key tasks, accountabilities and responsibilities:
- Ensuring success factors & key performance indicators are achieved.
- Ensuring accurate records are kept and updated accordingly.
- Undertake the Initial assessment and validation of new casework applications to ensure appropriate documents supplied and fee estimate can be provided
- You will issue and receipt of fees and payments
- Undertake Time recording administration (CoreTime)
- Support the operation of MCMS - Case Management database, data input and reporting.
- You will manage the licensing enquiries e-mail box
- You will assist in the operation of the Marine Licensing general enquires line and be expected to answer initial telephone queries
- You will work with internal colleagues and applicants to provide support in relation to fee payments
- You may be required to assist in responding to requests from the public, for information, licences enquiries and Access to Information (FOI)
- You will provide support and guidance to others (internally and externally) on licensing procedures and IT systems
- You will support the office administrative support duties (e.g. meeting prep)
- Your role will include supporting recruitment and the onboarding of new staff.
- You will support the technical training team and Supporting training and contribute to work needed for the licensing team to improve services
