Business Support Officer

Temporary Business Support Officer - Aylesbury Based

Your new company
Our client, a not-for-profit, whose work is to protect and support children and young people, providing practical and emotional care and support. They ensure that their voices are heard, and campaign to bring lasting improvements to their lives.
Your new role
As a Business Support Officer, you will be working within the framework of the organisation's policies and procedures to provide an effective, efficient and proactive administrative support service to meet the needs of the operation teams to achieve their agreed service objectives.

• Working collaboratively as part of a team or individually to provide a range of administrative and front of house support tasks utilising organisational policies, procedures and digital systems.
• Retain current and accurate records of financial transactions, through the input and retrieval of data through information systems, including but not limited to the payment of invoices, purchase orders, petty cash, on-line payments and P cards.
• Organising and progressing the full range of activities associated with the management and provision of business meetings, ensuring efficient and effective planning, addressing timelines, notifying participants, venuelocation (including use of digital technology), refreshments, agenda preparation, minuting and progress chasing agenda items and follow-up actions.
• Providing written, verbal and e-correspondence, as directed by management and operational colleagues, ensuring prompt, courteous and appropriate responses.
• Undertaking desktop research on behalf of colleagues and management to inform responses to correspondence received or to enable the completion of specific reports.
• Producing or supporting the production of presentations, written and financial reports for management, including formatting of information and data, which is consistent with organisational and regulatory standards.
• Maintaining and supporting the development and maintenance of management information systems to extract, track and present accurate data. To also be responsible for the quality, accuracy and timeliness of data inputted and contribute to improvements to the quality and availability of the data.
• Maintain and extract to inform and contribute to financial reporting and progressing financial data, ensure compliance with agreed policies and procedures.
• Working collaboratively as part of a team or individually to provide a range of administrative and front of house support tasks utilising organisational policies, procedures and digital systems.
• Retain current and accurate records of financial transactions, through the input and retrieval of data through information systems, including but not limited to the payment of invoices, purchase orders, petty cash, on-line payments and P cards.
• Organising and progressing the full range of activities associated with the management and provision of business meetings, ensuring efficient and effective planning, addressing timelines, notifying participants, venuelocation (including use of digital technology), refreshments, agenda preparation, minuting and progress chasing agenda items and follow-up actions.
• Providing written, verbal and e-correspondence, as directed by management and operational colleagues, ensuring prompt, courteous and appropriate responses.
• Undertaking desktop research on behalf of colleagues and management to inform responses to correspondence received or to enable the completion of specific reports.
• Producing or supporting the production of presentations, written and financial reports for management, including formatting of information and data, which is consistent with organisational and regulatory standards.
• Maintaining and supporting the development and maintenance of management information systems to extract, track and present accurate data. To also be responsible for the quality, accuracy and timeliness of data inputted and contribute to improvements to the quality and availability of the data.
• Maintain and extract to inform and contribute to financial reporting and progressing financial data, ensure compliance with agreed policies and procedures.

What you'll need to succeed

• Proficient in Microsoft Word, Excel, Access and PowerPoint, and able to learn to use bespoke software
  
• Aptitude and desire to provide excellent customer service
  
• Competent in main IT packages, including Word, Excel and Outlook
  
• Demonstrate a commitment to excellent customer care with high standards for service delivery
  
• Excellent and proficient IT skills. Including word-processing software, spreadsheets, databases, email and the internet
  
• Excellent Attention To Detail
  
• Excellent organisational skills and ability to prioritise tasks effectively, and manage time effectively
  
• Excellent telephone manner - internally and externally, coupled with an ability to communicate clearly and to listen effectively
  
• Excellent communication skills, ability to write and speak fluently and concisely
  
• Excellent verbal and written communication skills with the ability to communicate effectively with individuals with limited or no system knowledge; and collate and communicate information in verbal and written formats, producing accurate error-free work.
  
• Great administrative skills
  What you need to do now
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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