Business Support Officer (Admissions)

Working Hours: 35 hours per week
Contract Type: Full-Time Permanent
Closing Date: 6 March 2024

• Proof of Manchester Residency – to check if you fall under the Manchester City Council boundary please visit -  https://www.gov.uk/find-local-council 

• DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request. 

Could you contribute to the successful outcome of children's education? Do you have qualities such as high levels of organisation, analytical and planning skills? Do you have a proven track record in meeting deadlines and producing high quality outcomes for children and young people?

If you have excellent time management skills, the ability to complete multiple workstreams, then our Admissions Assistant role might be the one for you. 

Located within the Access and Sufficiency Department, the School Admissions Service has recently been through a redesign to create a modern, forward focused service with the needs of children and young people at the heart of all we do. There is no better time to join this team and contribute to providing this essential service.

The Council has a statutory duty to provide education for children and young people.

As an Admissions Assistant you will be responsible for assisting with the allocating of school places. This will include transition into reception & year 7, in year transfers, appeals, Free Travel and the tracking of children missing education. 

The team is an essential link between Manchester City Council and all schools and academies across the City to support an integrated and accessible education offer.

Why Manchester?

Awarded Council of the Year 2022 by the Local Government Chronicle for our ambition, innovation and leadership, there’s never been a better time to join Manchester City Council.

The City’s “Our Manchester" strategy and approach promotes a strengths-based approach to understand issues and respond to children, young people and families.

Staff benefits include:

• Local Government Pension Scheme
• Travel discounts
• Cycle to work scheme
• Access to an employee assistance programme
• Annual Staff Awards for Excellence

The Admission Assistant is responsible for: 

• Developing and maintaining effective, positive and proactive relationships with all relevant officers, stakeholders, members and external partners to support the City’s strategy.
• Supporting the activities of the team, including, creating and maintaining excel sheets and panel documents, updating and extracting information from the customer management systems.
• Work jointly with internal and external colleagues and key stakeholders to contribute to the development and delivery of the school admissions statutory processes to Schools & Academies across the City.
• Respond to all queries from the public, clients and other colleagues both verbally and in writing in a timely manner
• Post management

You will need:

• Good literacy to produce letters and other documentation. Demonstrates an understanding of the views of others and communicates in a realistic and practical manner using appropriate language and medium, listens attentively to views and issues of others and responds to issues arising.
• Provides work on time and to the required standard and is capable of prioritising own workload in order to meet deadlines.
• Ability to interpret rules and guidelines and know when something needs to be referred to a manager.
• It is essential you have the ability to use multiple applications, systems and associated software packages, such as Microsoft word, excel and outlook email in a rapidly changing environment
• Ability to engage with stakeholders to identify information needs and to know how to go about obtaining the relevant information. Also, able to run reports, gather and analyse information, opportunities, and problems

If you would like to find out more about the service or discuss this role in more detail please contact Jayne Campbell-Allwood, Statutory Lead at [email protected]