Cafe Bar Team Manager

We’re looking for a manager to join our team full time!

Tobacco Factory Cafe Bar, located on Southville’s bustling North Street is a community hub for great food, drink, music and art. We’re a spacious venue (converted from an historic factory) with lots of seating and a stage/event space inside, as well as our Yard Bar terrace and garden outside. We serve a veggie/vegan menu that uses ingredients from our own farm in Backwell and other local suppliers, alongside craft beer + cider, wines, spirits and hot drinks.

We also run a popular Sunday Market, with local makers & producers alongside Bristol’s best street-food traders.

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Benefits:

• Starting salary of £25,000 - £27,000 dependant on experience
• Team discount scheme across all of our venues
• Ethically and environmentally aware employer – We are part of the Sustainable Restaurant Association, a community of businesses working towards an environmentally restorative and socially progressive UK hospitality sector.
• Cycle to work scheme
• Access to Hospitality Action’s Employee Assistance Programme for free, confidential help and advice when you are facing problems, difficulties or challenges relating to your home or working life.
• Regular performance appraisals
• A supportive, friendly team
• Hot meal every shift!

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The role includes:

Shift Managing -

• Running shifts unsupervised
• Opening – set-up, allocating team roles
• Ordering from suppliers
• Ensuring smooth service – maintain standards, deal with issues/complaints and enquiries
• Liaising with kitchen staff, building manager, theatre, shop, farm and back office staff
• Dealing with/reporting technical issues in a timely manner
• Adhering to operating systems and procedures
• Helping to achieve targets – financial, stock, wage
• Assisting the rest of the management team
• Supporting staff (including training)
• Closing site in a safe, secure and timely manner

Also as Team Manager working closely with the GM -

• Weekly rota
• Team reviews
• Coordinate training - in house and external
• Track attendance, performance and capability in line with company policies
• Staff Inductions and Onboarding
• Managing Staff Leave Allowance and Requests
• Other personalised duties dependent on experience/interests

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You should have:

• Experience in running a team
• Experience with performance, capability and attendance management
• Familiarity with rotacloud or similar rota tool
• Some experience in table service, cellar management and barista coffee
• A self motivator but also able to follow existing systems

Nice to haves:

• Knowledge of different events coordination: music, buffets, weddings etc.
• Basic food hygiene
• Recognised barista training
• Recognised cellar management training

We’re looking for team members who share our values:

• Local Business
• Community
• Diversity
• Environment
• Teamwork

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Please send your CV and tell us why you are interested in working with us.

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The Tobacco Factory family also includes Five Acre Farm and Shop, Mark’s Bread and Grain Barge.