Address
Form of work
SalaryCaf?? Manager
Salary: GBP14.50 per hour
Battle, East Sussex
Working Hours: 37.5 to 40 hours per week including weekends and bank holidays when required.
Opening Hours: Monday to Friday 9am to 3pm. Saturday and Sunday 9am to 3:
Popular caf?? in Battle, East Sussex, which is part of larger hospitality group, requires an experienced Front of House Caf?? Manager to lead the team providing exemplary service to customers in this busy scenic caf??.
You will be responsible for :
- Full front of house duties.
- Managing and overseeing a team of 10 over a full week, which are a mixture of permanent and zero hours workers.
- Leading the team, setting rotas, training and mentoring staff.
- Upselling and cross selling products.
- Monitoring daily expenses.
- Utilising the EPOS till system for processing customer bills and payments.
- Ordering and monitoring stock and supplies.
- Table service.
- Cleaning all areas including pot washing.
- Barista services and maintenance of coffee equipment etc.
- Ensuring all caf?? areas are clean and tidy and meet health and safety standards.
- Nurturing relationships with customers to ensure the excellent reputation of the caf??.
You must also be willing to work weekend and bank holiday shifts when required.
Benefits:
Free parking available.
Staff discount on food and retail products.
Company pension.
28 days holiday.
Requirements
A minimum of 2 years experience within a Caf?? management or supervisory role.
Barista experience.
Level 2 Hygiene certificate.
An understanding of health and safety.
Excellent customer services skills.
