Address
Form of work
SalaryResponsibilities:
Benefits:
- Responding to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Providing accurate information about our products/services, resolving issues, and addressing customer concerns.
- Building and maintaining positive customer relationships to ensure customer satisfaction and loyalty.
- Collaborating with other team members to achieve team and company goals.
- Documenting customer interactions and feedback to contribute to continuous improvement.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a proactive approach to customer issues.
- Ability to work in a fast-paced environment and handle high call volumes.
- Customer-centric mindset with a genuine passion for delivering outstanding service.
- Previous customer service experience is preferred, but not essential.
Benefits:
- Comprehensive training and ongoing professional development opportunities.
- Health and wellness programs.
- Friendly and inclusive work environment
