Address
Form of work Emergency Call Handler
Exeter
£24,300 basic plus excellent shift allowance and benefits
Are you looking for a rewarding and dynamic role in the healthcare industry? Do you come from a high volume call centre environment where you are providing excellent customer service and have a passion for helping others?
If so we have the perfect opportunity for you!
We are currently seeking a Call Handler to join our team based in Exeter. As a Call Handler, you will be responsible for answering and processing calls from the public and healthcare professionals, handling emergency calls and ensuring accurate and appropriate clinical information is passed on.
As a Call Handler, you will be the first point of contact for incoming calls, providing a professional and efficient service to callers. You will be responsible for answering and processing a variety of calls, including calls from the public and healthcare professionals.
In this role, you will play a crucial part in ensuring that accurate and appropriate clinical information is passed on to the relevant departments, as well as ensuring that all calls are handled in a professional and compassionate manner. Attention to detail is essential, as is the ability to remain calm and composed under pressure.
We are looking for someone who is flexible and able to work shifts, including evenings and weekends, to ensure that our service is available to callers when they need it most.
Experience with data entry and familiarity with medical terminology would be advantageous. However, full training will be provided for the right candidate.
If you would like to find out more please APPLY!
Acorn by Synergie acts as an employment agency for permanent recruitment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
