Address
SalaryABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital Woods and Trees.
THE ROLE
This role is all about answering questions relating to Woods and Trees that are in danger, specifically for the team that works on campaigns. The Trust gets hundreds of these questions every year. You’ll be responsible for keeping records up to date, answering phone calls and emails, and offering help and advice. It’s a vital position in showing how much we’re making an impact and making sure we’re helping people who care about Woods and Trees.
This is a part-time position working 25 hours a week, ideally over 4 days – Monday to Thursday.
THE CANDIDATE
We're looking for someone who has great communication and writing skills. You’ll know how to give great service to customers, and you’ll be good at planning your work and managing your time. You can work well on your own, as well as being able to build strong relationships at work. You pay close attention to detail to make sure your work is correct, and you act in a professional way when you represent the organisation you work for. It would be a bonus if you love Woods and Trees. You’ll need to be good with computer programmes like Microsoft Word, Excel, and Teams.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our Woods and Trees.
WHAT TO EXPECT BY JOINING A TEAM AND MAKING A DIFFERENCE
There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25, so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.
