Care Co-ordinator

HOME CARE SERVICE CO-ORDINATOR – JOB DESCRIPTION

Job Title: Service Co-ordinator

Responsible to: Lead Co-Ordinator

Hours: 37 per week

Salary: £25,240 pa inclusive off on call allowance

Annual Leave: 37 days (inclusive of 12 days public holidays)

MAIN OBJECTIVES OF THE POST:

· Plan, coordinate and monitor service visits and educational escorts

· Co-ordinate geographically to maximise utilisation of resources

· Link care workers to Service Users using a person centred approach

· Liaise with Management to ensure cover is available i.e. sickness, absenteeism or holidays etc.

· Liaise with Service Users and workers to ensure an efficient service provision.

· Keep accurate records on the system and work with the office team to ensure all data is up to date and relevant.

· Prepare care worker fortnightly schedules

· Ensure Carers and Care Worker rosters are completed on a timely basis.

· Communicate effectively with other home care staff

· Participate in team meetings, planning meeting etc.

· Participate in the out-of-hours on-call rota i.e. dealing with any co-ordination responsibilities and liaising with the back-up on-call Manager with regards to any Social Care emergencies.

KEY ACCOUNTABILITIES/TASKS

1. Service Delivery

.

· Contribute to the development of the service, maintaining high standards which adhere to organisational policy, aims and objectives.

· Ensure that the dignity and privacy of individuals is respected and maintained at all times.

2. Quality Assurance

· Achieve agreed standards of service delivery in compliance with relevant legislation and National Care Standards.

· Be aware of and comply with the Scottish Social Services Council Code of Practice.

3. Administration duties

· Record information in line with the organisation’s Confidential Policy and the Data Protection Act.

· Participate in any other administrative duties as required by Management i.e. filing, photocopying, minute taking etc.

4. Health and Safety

· Ensure a healthy and safe working environment, and the best use of equipment, by implementing and adhering to policies and procedures.

5. Learning and Development

· Participate in internal and external learning opportunities, as directed.

· Actively participate in and be committed to the supervision and appraisal processes, in line with organisational policy.

6. Communications

· Promote the aims of the service and GEECC.

· Represent GEECC effectively at local level, liaising with individuals, stakeholders and communities.

7. Other Requirements

· Undertake any other tasks as may be reasonably requested.

· Participate in the Home Care service’s on call system as required.

GLASGOW EAST END COMMUNITY CARERS

HOME CARE SERVICE CO-ORDINATOR – PERSON SPECIFICATION

Attributes

Essential

Desirable

Experience

· Previous experience within a Home Care Service or similar.

· Ability to demonstrate a successful track record within a similar role.

· Knowledge of Health and Safety and Quality Assurance

· Employment within regulated social services.

Education, Qualifications and Training

· Good working knowledge of IT to include Word, Excel and PowerPoint.

· Registered with professional body, i.e. SSSC or able to meet the requirements.

· Educated to SVQ3 or above.

Skills and Knowledge

· Good organisational, communication and literacy skills.

· Ability to work on own initiative and prioritise workload.

· Ability to meet deadlines.

· Experience of using a rostering system

Other

· Ability to work flexibly which may include evenings and weekends.

Job Type: Temporary contract

Salary: £25,240.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person