Care Co-Ordinator

Care Co-Ordinator 

We are based in the Cannock area and we need caring and compassionate individuals who live within a 5-mile radius from the locations stated above. You will need to be able to drive and have access to your own vehicle as you will be driving to clients’ homes. 

Caremark (Cannock) are a home care company who provide personal care & support within the community. We are recruiting reliable, passionate individuals to join our care professionals in providing excellent standards of care to our clients to live independently in their own homes. 
 

As a successful growing company we contribute a great deal in your training to promote a firm strong team work ethic and always ensure you have the support and resources you require to reach your full potential. 

Objectives of the role of Care Co-Ordinator 

We are looking to invest in the right candidate and who is willing to progress and enhance their career and achieve high level success. 
 

The ideal candidate will become a stakeholder in the company's growth and earn a salary that will reflect their achievements. 

The candidate's progression will be evidenced with salary reviews which will be subject to performance related pay. There is no cap on career development!!! 
 

The role is full time position and office based, is an integral role within the company. Providing support to clients, staff, and the Care Management team and ensuring all communication is channelled professionally 

Responsibilities of the Care Coordinator 

• The ideal candidate will be responsible for assisting with recruiting high-quality Care Workers to join the Caremark team. This will involve helping to plan advertising, screening candidates, interviewing and following up references. 
• The ideal candidate should possess a good telephone manner as they will be the first point of contact when a customer telephones the Caremark office, for initial customer enquiries, or to share a concern. 
• Answering all incoming telephone enquiries.  
• Maintaining computerised rostering system up to date at all times. 
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers. 
• Processing new customer referrals. 
• Maintaining customer and Care & Support Worker office files and electronic records and ensuring that they are kept up to date at all times. 
• To work closely with the management team. 
• To ensure compliance with all office systems and procedures. 
• Production of reports and management information as required. 

 Requirements of the Care Coordinator 

• Rostering experience is essential, preferably in the healthcare sector. 
• High level professional with customer service experience 
• Bright, Energetic, Efficient, Flexible, 
• Well organised person with excellent customer service skills; and  
• Ability to work under pressure. 

Benefits for the role of Care Coordinator 

• Excellent salary growth to reflect that of the company; 
• In house training; 
• 28 Days Holiday; 
• Pension; 
• Opportunity to be part of an international network; 
• Career development to a high level. 
• Paid professional qualifications.