Care Home Administrator

About the company

Kingsley Healthcare isn't just a Care Home group, we are a family where 2,000+ passionate individuals are changing lives every day. We have just been ranked – for the eighth year running! - among the top 20 large UK Care Home groups (carehome.co.uk) for our exceptional care, and proudly support 1,500+ residents in their journey.

But that's not all. We're ranked #1 in the UK for work wellbeing (Indeed's Better Work Awards 2023) because we believe in taking care of our own. We are proud of our sector-leading 4.7 Glassdoor rating and are a Real Living Wage employer, ensuring you're valued and rewarded for your dedication.

Ready to join a team that puts people first, both residents and colleagues? We're seeking passionate individuals to join our growing family. Explore our current opportunities and make a difference where you matter!

About the role

As a Home Administrator, you will be responsible for all administrative tasks, and provide assistance and support to the Home Manager as required to ensure the smooth running of the home. This will include payroll processing, recruitment cycle, invoices and petty cash reconciliation.

Reports to: Home Manager

Key duties and responsibilities

• General administrative duties.
• Finance; including batching, petty cash, receiving money/ writing receipts.
• Answering the telephone, taking and passing on messages and enquiries.
• To meet, greet and where necessary show visitors around the home in a helpful and professional manner.
• To deal with customer requests, queries and complaints in an efficient and effective manner, and escalate where appropriate in line with Kingsley Healthcare policies and procedures.
• Any ordering as instructed by the Manager e.g. stationery, uniforms, food, cleaning materials etc.
• Any other duties that the home may at times reasonably require.

Skills and attributes

• Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
• Strong communication and interpersonal skills, with the ability to build positive relationships.
• Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
• An ability to learn new skills and develop within the role.
• Previous experience of working in a similar environment is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

• Olney Meadows Nursing Home, Olney, Buckinghamshire
• Pay:: £28,000 per year
• Type: Permanent
• Shift: Salaried

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• Refer a friend and receive a thank you gift of up to £500 *
• We’ll pay for your full DBS disclosure
• Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
• Enhanced rates of pay for bank holidays
• Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

Location

Our latest flagship luxury Care Home combines superb facilities, designed with resident wellbeing in mind, with a fabulous location in the historic market town of Olney, within easy reach of wide areas of Buckinghamshire, Bedfordshire and Northamptonshire. The home's generously sized 66 bedrooms, all with an en-suite, are immaculately designed in bright, tasteful and contemporary colours.
Olney, Buckinghamshire, MK46 5GP

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.