Company

South End City CouncilSee more

addressAddressSouthend-on-Sea, Essex
salary SalaryPermanent
CategoryCustomer Service

Job description

Your New Organisation:
Southend City Council have a great opportunity for a person centred, solution orientated and well organised individual to join the School Performance and Provision Service team, who are committed to providing a first-class service to the educational settings and services across Southend.


Southend-on-Sea City Council is a Unitary local authority employing around 1,800 staff working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend. Southend itself is a vibrant place to live and work, offering coastal living alongside excellent and fast transport links into London. The team is committed to working together with education settings, services, and partner agencies to ensure that outcomes are met.

Your new role:
We are looking for a Casual CCTV Operator (x3) to join the Public Protection Service on zero hour (As and When) and permanent contract. As a Casual CCTV operator, you will ensure that the Council’s Public Space CCTV Surveillance System is operated in accordance with the Councils Code of Practice and other Control Room procedures that adhere to Information Commissioners Office and the Surveillance Camera Commissioner and in respect of relevant legislation including the Regulatory Investigatory Powers Act 2000: (RIPA). You will assist the Council in meeting its obligations under the Crime and Disorder Act 1998.

You will operate professionally as an individual and as a team member for the benefit of the customer for the Council’s ‘Out of Hours Emergency Telephone Response Service’. You will need to be fully aware of all relevant council procedures that pertains to Out of Hours services. You will ensure compliance with the health and safety and all other appropriate legislation in the execution of all tasks undertaken in the course of fulfilling the duties of the post.

What you'll need to succeed:
Previous experience of working in a similar role in another local authority would be highly advantageous but not essential. To be successful in this role, excellent communication skills are vital as you will be liaising with a variety of stakeholders. Good IT skills, particularly in respect to MS Office, Windows are also essential for this role. You will need to demonstrate your skills in relation to the duties and responsibilities assigned to a Control Centre Operator and an ‘Out of Hours’ Customer Service Operator.

To be successful in this role, you need to be able to work effectively with individuals, teams, clients, customers and staff, supporting others and showing clear personal values in line with those of the organisation is essential for the role.

Public Space Surveillance CCTV Operator Licence / BTEC Level 2 in Public Space Surveillance
would be advantageous.
NB: Full and clean driving license is essential for this role as the successful candidate will be expected work in the Mobile CCTV unit.
What you'll get in return:
When joining the council, you will enjoy a range of benefits including hybrid working, salary car sacrifice scheme, 25 days annual leave (in a full-time contract, excluding bank holidays) and excellent training and development opportunities. A full list of benefits provided by Southend-on-Sea City Council can be viewed on the "Why Work for us?’’ tab.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.

Click here for JD

The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Southend-on-Sea city council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. All applicants for this role will require an enhanced DBS check.
Refer code: 3073667. South End City Council - The previous day - 2024-03-24 09:30

South End City Council

Southend-on-Sea, Essex
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