Casual Food And Beverage Assistant- Flexible Hours & Shifts

The 4* Hilton Garden Inn Sunderland are seeking to recruit Casual Food and Beverage Assistants

As we launch our Karbon Grill Experience it's an exciting time to join us. As a Casual Food Server, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Banqueting
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationship

What are we looking for?

A Casual Food Server within Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Types: Part-time, Zero hours contract

Pay: £10.42 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Gym membership

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person

Application deadline: 29/01/2024