Job description
Contract: Full time (35 hours per week), fixed term (49 months) Closing date: Midnight on 6th February 2024 Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business, and industry. The School of Engineering & Physical Sciences has an international research reputation and close connection with the professional and industrial world of science, engineering, and technology. Job Summary The role holder will be responsible for providing administrative support within the Centre for Doctoral Training in Applied Photonics to both students undertaking the programme and staff leading the Centre. The job will be varied and interesting covering the areas of application and recruitment, admission, enrolment, monitoring, event organisation and general student support in a small multitasking team. Detailed Description The role holder will report to the Centre Manager based at Heriot-Watt University but will also have to interact with staff with the partner universities of the CDT. Some flexibility and the ability to travel between partner universities of the CDT is required by the role holder. There will be occasional working outside normal working hours. The role holder with liaise with external bodies such as industrial partners, partner Universities and funding bodies. Key duties and responsibilities The post holder is required to: Dealing efficiently with general enquiries by telephone, e-mail, in person and via MS Teams to provide a high level of customer service. Assisting with organisation of events including the Centre Annual Conference, International Summer School and organising small events such as induction events to ensure they run smoothly. Booking travel, accommodation and conferences for students and staff and recording expenditure for students’ travel budgets. Use of ERP Finance for preparing purchase orders, invoicing, and catering orders. Use and reconciling HWU purchasing card. Essential Criteria Educated to SVQ Level 3 or equivalent. Good level of competency in written and spoken English Experience of working within a confidential office environment as outlined above Competent in the use of Microsoft Outlook, Excel and Word Well-developed interpersonal skills Demonstrable excellent customer service Demonstrable ability to work quickly, flexibly, and accurately in a dynamic, changing and pressured environment. Demonstrable professional and proactive approach Experience of organising interviews, meetings and minute taking Experience in the use of Adobe Creative Cloud software packages For all criteria, further details and how to apply: enzj.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/3542/?utm_medium=jobshare Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers disc.hw.ac.uk.