Address
Form of workHours: Full-Time, 6 month Fixed Term Contract, (37.5 hours per week, Mon - Fri, 8:30am – 4:30 pm)
Location: Birmingham
Salary: National Minimum Wage, per annum, (depending on experience & qualifications)
Are you an Administrator looking for a new role?
We have an exciting opportunity for you to join our team as a Centre Administrator based in our Birmingham centre.
Nova Training is one of the UK’s most popular and experienced training providers operating for over 30 years in Study Programmes and Apprenticeships. Nova now operates its 14-24 provision from 13 locations located across the West Midlands and East of England.
Our programme delivery now includes; 16-18 study programmes, pre-apprenticeships, provision for learners with high needs, apprenticeships and 14-16 alternative provision.
Rated as Good by Ofsted in all areas of provision for offering a variety of education options to young people.
As a Centre Administrator you will provide a first class front line customer service for clients, learners and staff, in a manner conducive to the professional image of the company.
You will be required to work with the centre manager to support the centre with file audits, keeping the e-compliance system updated and accurate, whilst liaising with external partners, parents, carers and learners.
Kay Responsibilities:
- Meet & greet visitors in a friendly and professional manner.
- Answer all incoming telephone calls in a professional manner, direct calls to the correct destination, take messages when appropriate
- Prepare learner start dates and accompanying learner start letters.
- Ensuring all new starts are inputted into system
- Ensuring session registers are ready on a daily basis for each tutor
- Ensure all audits are carried out on learners files
- Preparation of induction packs for Study Programme
- Undertake general copying, typing and filing duties
- A Minimum of 18 months experience in administration or have been in a similar role.
- Minimum level 2 literacy, numeracy & ICT
- Minimum Level 3 in Business Administration or 5 years administration experience.
- Excellent organisational skills
Full, clean UK Driving License
Employee Benefits:
- 25 days holiday entitlement increasing to 30 with length of service,
- Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year.
- Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16.
- Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ.
- Cycle to Work Scheme.
- Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback.
Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview.
All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview.
Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
