AddressAbout the Role:
Grade Level (for internal use): 12
About the Role:Change Management Program Lead
The Team:
The Commercial Systems team supports the Commercial and Customer Experience teams at S&P Global Commodity Insight. We enable the business to achieve efficiencies, optimize processes, increase customer satisfaction and attract new clients through technology transformation. We work within the agile framework to prioritize, plan and oversee the delivery of strategic commercial tools and technology. We work with employees around the globe and at all levels of the business and offer innovation and efficiencies on SFDC, as well as other commercial tools. We are a growing team with many senior associates that can provide on-the-job training and mentoring.
Responsibilities and Impact:As a Change Management Program Lead, you will:
Lead Commodity Insights Change Management function across Commercial Systems, with a particular focus initially on Project Sunrise (Salesforce CPQ & Billing Order-to-Cash Project) during design, implementation, and post-implementation activities.
Work closely with Division, Technology and Corporate Function stakeholders and value streams to facilitate training design discussions and ensure divisional participation in testing features prior to release.
Ensure planning and schedules are in place for Sales, Contract Support, Order Management, Fulfillment, Finance, Technology, among other cross value streams to establish development, data migration, testing, production cutover, go-live, and post- go-live Hypercare implementation timelines.
Project manage all Change Management aspects for Commercial System’s team, including strategy, engagement, communications, training planning & documentation.
Focus on creating continuous, meaningful communication and feedback mechanisms for all broad, diverse stakeholder base. Monitor stakeholder engagement and drive focused program participation and accountability.
Oversee and approve all training plans and documentation to ensure they are targeted to stakeholder needs.
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $88,400 to $175,650. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here .
What We’re Looking For:
Basic Required Qualifications:
Minimum 6 years working in a project management role involving cross-team collaboration of software development projects under an Agile framework.
Ability to prioritize and manage multiple projects and tasks concurrently while working in a fast-paced environment with tight deadlines and specific requirements.
Possess strong organization, prioritization, problem identification, and problem-solving skills to manage internal workflows and communication.
Ability to take initiative, use consultative skills and build strong, productive relationships.
Additional Preferred Qualifications:
Salesforce experience preferred
Change Management and / or PMP certification preferred
Bachelor's degree in information science, marketing, computer science or related field preferred.
Right to Work Requirements:
This role is limited to persons with indefinite right to work in the United States.
Return to Work:
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. https://careers.spglobal.com/jobs
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
----------------------------------------------------------- 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), OPRTON103.2 - Middle Management Tier II (EEO Job Group)
Job ID: 296260
Posted On: 2024-02-07
Location: New York, New York, United States
