Charity Reception Administrator

Charity Reception Administrator

Position: Charity Reception Administrator (Temporary)

Working hours: 40 hours a week - Hybrid

Pay Rate: £15 per hour

Love Success is currenly working with a leading charity to hire a Reception Administrator.

Job Role and purpose:

• Accountable to the Head of Impact, Evalution and Data and SMT whilst supporting colleagues of the charity
• To be the main point of contact for the organisation via any platform including telephone, email, webchat and social media. This will mainly include engaging with clients and stakeholders
• Support and Signpost clients or answer queries where appropriate
• Ensure all data and records are kept up to date and accurate
• Provide administration and co-ordination support to the Management Team
• Providing excellent Customer Care & Service
• Assist in the administration of IT - handing out and recording laptops and Mobiles for new starters and replacements

Key Responsibilities:

• Experience of using phone systems and functionality, databases and ICT packages is essential for this role
• Answering calls to main phone numbers and emails, recording details on Salesforce
• Respond to all enquiries, including; face to face, telephone, email and website
• Booking service user appointments

For more information, Please call Leonie Thomas at Love Success or click apply on this advert.