Chief Executive Officer

Job Advert

Chief Executive Officer, Great Places Housing Group

Based in Manchester

Competitive package

https://www.greatplaces.org.uk/careers/chief-executive-officer-recruitment/

Who we are

Great Places is an established and ambitious, values-led housing association managing over 25,000 homes across the North West, Yorkshire and Derbyshire with a diverse customer base. We have an excellent reputation as a responsible, trusted landlord with an ambitious development programme and a keen focus on tackling the housing crisis in the North. We provide homes and services that make a difference in improving our customer’s lives and work collaboratively with partners and customers in the communities where our homes are situated with the aim that they become thriving places to live. Our profit-for-purpose ethos has ensured that the Group has been able to directly support many thousands of customers experiencing hardship. Investment in homes and neighbourhoods also continues at pace.

About the role

Reporting to the Chair, the Chief Executive Officer is responsible to the Group Board for the vision, strategic direction, effective leadership, development, and performance of the Group.

Specifically, the Chief Executive Officer will be required to lead a Group which meets the needs and aspirations of present and future tenants and other customers, maintaining a momentum of growth change and development. They will maintain Great Places’ reputation for outstanding performance, high quality homes, excellent customer services, innovation, creativity and development whilst also ensuring that the Group has sound resources, strong finances, and operates sustainably and without waste.

As the Head of the Executive team you will lead the development of Great Places Housing Group to provide quality homes and services and influence our direction through delivering our new corporate plan.

Key responsibilities:

• Lead in the development and implementation of our business strategy, policies, plans and budgets.
• Ensure that all parts of the organisation are managed, controlled, organised and aligned.
• Ensure that comprehensive Financial and Risk Management Strategies are devised and implemented to maintain and enhance the financial security of the organisation.
• Ensure that the organisation has in place systems and processes to deliver compliance, health and safety, regulatory approval, continuous improvement and value for money.
• Provide leadership, support and development of the Executive and senior management team and all colleagues, maximising the organisation’s capability.
• Ensure that the organisation complies with legislation and regulation and evidences good practice in all areas including equality, diversity and inclusion.
• Work with the Chair and members to ensure effective governance and stakeholder accountability, including regular review of strategies, objectives and controls.
• To advise the Board and develop and maintain a constructive, supportive and mutually challenging relationship with the Chair and Board.
• To help maintain a skilled and experienced Board, keep under review the membership of the Board and its various committees, to ensure appropriate levels of skills, experience, and representation.
• Promote the organisation and develop highly effective working relationships externally with agencies and potential partners across the operating area, and ensure that good internal and external communications and relationships are developed.
• Enable the organisation to achieve and maintain strong customer service using customer insight, hearing the customer voice and experience ensuring that the activities of the organisation are carried out to the highest standards of integrity and professionalism. Lead the organisation’s contribution to place shaping and supporting communities.
• Ensure all assets and homes within the organisation are managed and maintained effectively and efficiently, and that strategies are devised to enable meaningful levels of customer involvement, inclusion and engagement. Ensure there is an effective sustainability and assets strategy.
• Lead the organisation in organisational and people development strategies. To inspire and motivate all colleagues, supporting them to provide a high-quality service to customers.
• Oversee the development of the organisation’s new business development, regeneration and growth strategies and ensure that programmes are in place to meet identified need and with appropriate consideration of risk.
• Act as an ambassador and representative for the organisation nationally and locally and through networking, create business opportunities for the organisation, throughout the region and wider, if appropriate.

Who we are looking for

We are interested in hearing from candidates with significant (15 years plus) senior experience in a complex, highly-regulated, change orientated business with significant turnover. The candidate should also have experience and knowledge of the legal, regulatory and policy frameworks relevant to the Group’s operations.

Driven by your focus on the customer and the need to deliver efficient, effective services, you will be an inspiring and engaging leader with experience of providing vision and strategic direction whilst ensuring effective organisational management. Your leadership experience should demonstrate a strong track record of providing inspirational leadership in a complex environment and the ability to demonstrate significant gravitas in dealing with partners and senior business figures.

Application information

At Great Places equality, diversity and inclusion plays a central role in supporting the delivery of our social purpose, and it sits at the heart of everything we do. We encourage applications from every section of the community and work in collaboration with recruitment partners to ensure that we do everything we can to promote equity and eliminate bias from our recruitment processes.

We celebrate the diversity of our people because our differences make us stronger. We support our colleagues to be their true selves because we know they will be at their best and do their best. At Great Places we challenge discrimination because we believe that everyone should be treated fairly and equally.

All disabled applicants who meet the essential criteria of the role will be offered an interview. If you require a reasonable adjustment during the recruitment process, please make us aware of this.

For an informal discussion, contact Tom Neely, Director Neemar Search on 07384717939 or tomneely@neemarsearch.com

Closes | Friday 5th April 2024 | 12 noon