Claims Handler

We are seeking a dedicated and detail-oriented Claims Handler to join our Customer Service department in Birkenhead. The successful candidate will be responsible for processing insurance claims, ensuring both accuracy and customer satisfaction.

Client Details

Our client is a leading provider of professional services, with a strong reputation for excellence. They are a large organisation, with a significant presence in Birkenhead, serving clients across a wide range of industries.

Description

• Processing and managing insurance claims efficiently and accurately.
• Communicating effectively with clients and insurers regarding claims status.
• Ensuring all claims information is recorded accurately in the system.
• Maintaining a high level of customer service throughout the claims process.
• Collaborating with team members to achieve departmental objectives.
• Continually improving knowledge of relevant insurance products and legislation.
• Resolving claims-related queries promptly and professionally.
• Adhering to the company's quality standards and procedures.

Profile

A successful Claims Handler should have:

• A strong academic background, preferably in a related field.
• Excellent communication skills, both written and verbal.
• Strong organisational and time-management abilities.
• A detail-oriented approach to work, with a focus on accuracy.
• Proficiency in using relevant computer software and systems.
• The ability to work well in a team, as well as independently.
• A customer-focused mindset, with a commitment to providing excellent service.

Job Offer

• A competitive annual salary in the region of £19,800 - £22,200 GBP.
• A supportive and professional work environment in the professional services industry.
• The opportunity to grow and develop your skills within the company.
• A generous holiday allowance, in line with industry standards.

If you believe you have the skills and experience needed for this Claims Handler role in Birkenhead, we encourage you to apply today.