Claims Handler - Cross Class

Claims Handler - Cross Class

Salary up to £35,000

Monday-Friday 9am-5pm (Hybrid working available)

Bristol, full time/permanent

Are you an experienced Claims Handler?

Do you have experience within Cross Class claims?

MPJ Recruitment are proud to be working with a leading client based in the Bristol area. We're seeking to recruit a motivated, professional and dedicated Claims Handler to join our team. You will be responsible for delivering a high quality, professional advice service to your clients concerning any claims issues.

Your primary task is to liaise with insurers and other interested parties to expedite the claim and you to take a real sense of pride in effectively over delivering against your clients’ expectations.

Claims Handler Duties:

• Advise and update your clients about relevant events and discussions during their claim. Ensure complete customer happiness by regularly assessing the status of claims with clients, insurers, recovery agents and solicitors.
• Can you offer appropriate technical advice to clients throughout the duration of the claim? Are you renowned for encouraging, showing compassion and effectively handling your client’s expectations?
• You will have open conversations with your Line Manager about any issues, queries or areas of concern which may arise.
• Build and maintain your market, insurance, legislation and other technical knowledge. Efficiently running claims and keeping the system updated with all relevant information.
• Balance your workload in order to service the client promptly and expertly. With superb administrative skills, task focused with a desire to develop and cultivate your career with us.
• Update insurers and recovery agents, informing them of any additional information acquired during the claims process.
• Ensure that claims statistics are accurate and produced in accordance to SLAs.

Claims Handler benefits:

• 25 days holiday, plus bank holidays, and the option to 'buy’ 5 more days
• Defined contribution pension scheme, which we will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership
• Season ticket loan
• Access to a discounted vouchers to save money on your weekly shop or your next big purchase
• Emergency back-up family care

APPLY now if you're interested in finding out more.