Address
Form of work
SalaryClaims Investigator
Location: Walsall, West Midlands
Salary: £32,760 - £35,205 per annum plus excellent benefits
The Vacancy
Contract: Full Time, Permanent, 37 hours per week (minimum two days in office)
Closing Date: 22 March 2024
Interview Date: 3 April 2024
Do you have experience in effective management of insurance claims, including investigation and follow on actions? Do you have good knowledge of legislative framework when handling a variety of claims? Are you looking for your next challenge, if so, then this may be the role for you.
We have an exciting opportunity for an experienced Claims Investigator to join our busy in-house Insurance and Claims Team on a full time, permanent basis to support the continued work with whg colleagues, customers and Housing Litigation Team.
Main job responsibilities:
Deliver a professional claim handling service, investigating and reputing claims where appropriate. Support the manager with whg’s insurance arrangements including provision of advice to colleagues and customers.
We're looking for someone who has:
Either a Chartered Institute of Insurance Certificate or extensive experience in handling a variety of insurance classes claims. Pre action court disrepair experience would be advantageous
Experience and technical knowledge of public sector insurance, risk management and legislative framework.
Understanding of health and safety legislation
Excellent attention to detail
Ability to work independently and as part of a team showing a flexible approach to caseload and deadlines
Ability to analyse data and produce of reports
Ability to travel to various locations to support investigation of claims (to hold a full driving licence with access to car)
Excellent communication skills
What’s in it for you?
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.
We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us
Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, 'Be an exceptional place to work that attracts, develops and retains talent’. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.
It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.
We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.
We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.
