Job Title: Claims Officer
Location: Remote
Hourly Pay Rate: £15
Hours: 15 hours per week
Length of the contract: Until December 2024
Gi Group are now seeking to appoint an experienced Claims Officer to our Public Sector client based in Newcastle-under-Lyme. The Claims Officer will be responsible for processing housing benefit claims with precision and accuracy on a remote basis.
Duties of the Claims Officer
- Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation and guidelines.
- Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.
- Handle benefits and claims effectively, ensuring accuracy and compliance with regulatory standards.
- Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines.
- Navigate and utilise systems proficiently to check claims and provide accurate reports to the DWP.
- Collaborate closely with team members to ensure efficient workflow and adherence to prescribed activities.
Role Criteria
- Prior experience in housing benefit processing and claim verification.
- Proficiency using relevant systems.
- Strong attention to detail and ability to work with precision under strict deadlines.
- Familiarity with DWP Housing Benefit Award Accuracy legislation and guidelines.
- Ability to work independently with minimal supervision.
- Excellent communication skills and ability to collaborate effectively with team members.
Hiring Contact: Tiegan Clark
Agency: Gi Group