Cleaning Operative & Property Manager

At The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve.

We partner with local authorities and other organisations and provide good quality, safe places for people to live. We understand that each situation and resident is different, so we work hard to provide the right homes quickly that ensure each individual is looked after well. Whether the need is temporary, supported shared, or more specialist accommodation, all of our properties meet the same quality standards, are well looked after and have a 24/7 maintenance service that fixes problems day or night.

Our employees are a reflection of the social value that is at the core of what we do and every role plays a critical part in delivering a first class service. We are proud to be an equal opportunities employer and encourage applications from those in underrepresented groups. We are a committed Disability Confident employer.

Job Overview

This role will involve all aspects of property management as well as the requirement to carry out end of tenancy clearance/cleans in properties that range from being 1 bed flats to 5/6 bedroom houses.

Responsibilities & Duties

• Carry out deep cleaning, including carpet cleaning of void properties and make them ready for occupation
• Removal of rubbish/left over belongings from properties
• Meet and greet new residents, show them how to use the appliances and outline the terms of the licence agreement
• Completing check out reports when residents move out identifying any issues
• Conduct 4 – 6 weekly property inspections
• View new properties and take photographs
• Collect keys for new properties
• Assist the maintenance officer in making new properties ready for occupation
• Problem solving

Personal Characteristics

Skills

Essential:

• End of tenancy cleaning
• Experience of property management
• Ability to provide excellent customer service

Desirable:

• Basic Handyman Skills

Knowledge

Essential:

• Previous experience as a cleaner operative in multisite
• Worked within a social housing setting or similar

Desirable:

• Previous experience of working with people who are complex and can be challenging.

Behaviour

• Resilient and able deal with people who are complex and sometimes challenging
• Keen to support colleagues and ensure business is working cohesively and to the same objectives
• Keen on strong compliance culture
• Able to work without direction
• Adaptability and being prepared to help out if circumstances require
• Keen to lead by example
• We would expect you at all times to act with integrity, act with due skill, care and diligence, act with professionalism, be open and co-operative with colleagues, act with compassion to those both within the Company and those who we support in the accommodation

Package: £26,000 per annum + company car, fuel card, expense card, 21 days holidays + bank holidays, social events and initiatives

Successful applicants will be subject of DBS check

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company car
• Company events
• Referral programme
• Sick pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• cleaning: 2 years (required)

Licence/Certification:

• Manual Driving Licence (required)

Work Location: In person