JOB DESCRIPTION
POST: Fixed Term Contract Est Feb 2024-Dec 2024 *depending in needs of the business
LOCATION: CastleWood Holiday Park, Antrim (Travel May Be Required between sites)
REPORTS TO: Cleaning Supervisor, Cleaning Manager or Antrim General Manager (where approperiate)
RESPONSIBLE TO: Senior Manager- Supporting Services
CONTRACT: Immediate Start- Dec 2023* (Depending on demands of the business)
JOB SUMMARY/ Specification:
The post holder will work as a cleaner within company buildings and short- term rental facilities, across all the company locations; including toilets and showers.
As a house keeping cleaner, you will be required to;
- Ensure all rental accommodation is cleaned to the highest standard in the allotted time.
- Report any maintenance repairs to cleaning supervisor in good time so that works can be carried out ready for arrivals
- Ensure cleanliness of linen an service room.
Person Specification
The successful candidate will be organised, punctual and efficient. You will also have excellent attention to detail and can effectively meet deadlines whilst maintaining high quality service.
The post holder will be in possession of a full driving licence
MAIN DUTIES AND RESPONSIBILITIES
Cleaning Duties
1. Cleaning of short-term rental facilities, including Hire Vans, Camping Cabins, Geo Domes, Toilets, Showers and Laundry Facilities as required.
2. This will include, but not limited to; clearing bedding and linen, removing rubbish, emptying bins, hoovering, mopping, cleaning, dusting , polishing, clearing dishes and equipment, cleaning bathrooms, toilets and showers, making beds, re-stocking facilities when required.
3. Ensuring facilities are in readiness state for occupation.
4. Clean the office buildings and empty bins.
5. Use cleaning items and consumables as provided for use on the caravan parks.
6. Keep clothing and safety equipment up to date and in good order.
7. Ensure that the customer experience is to the highest standard and effective in promoting and maintaining the company ethos of excellence in customer care.
OTHER DUTIES:
8. Maintain staff relationships and morale among all company staff.
9. Employees of the company are required to promote and support the vision and direction of the Board of Directors at all times.
10. At all times provide a customer focused service and to treat those with whom they come into contact in a courteous and respectful manner.
11. Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them.
12. Carry out their duties and responsibilities in compliance with Health and Safety Statutory Regulations.
13. Adhere to Equality and Good Relations duties throughout the course
of their employment.
14. Ensure the ongoing confidence of customers in the company commitment to excellent service provision.
15. To assist in the management of customer complaints to a satisfactory resolution for all parties.
16. Maintain high standards of personal accountability.
17. Develop and maintain effective communication networks and working relationships with key personnel, both within and outside the company.
18. Represent the company when required.
19. Any other duties as required.
Clause:This job description is not meant to be definitive and maybe amended to meet the changing needs of the company.
Jan 2024
Job Types: Full-time, Part-time, Fixed term contract, Zero hours contract
Contract length: 11 months
Pay: £11.00-£11.44 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Referral programme
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
Application deadline: 04/02/2024
Reference ID: CleaningTeamAntrim24
Expected start date: 15/03/2024