Clerical Officer

Service Care Solutions are looking for a Clerical Officer to work within the Merseyside Police on an 8-month contract.
Location: Liverpool, UK
Job role/responsibilities:
To assist in the provision of an efficient and effective administration support service, working within a hubbed administration team.

• Receive and distribute all paper and electronic mail/correspondence, on behalf of the portfolio, ensuring it is dealt with in a timely manner and despatches are dealt with efficiently.
• Provide an effective and efficient administrative support service to the business area to meet demand and ensure key products and services are delivered in a timely manner.
• Provide an effective and efficient administrative support service to the business area to meet demand and ensure key products and services are delivered in a timely manner.
• Provide a professional telephone and reception service on behalf of the business area, responding to inbound calls and arriving visitors, giving assistance, and redirecting where applicable.
• Process all relevant documentation, including that relating to overseas visitor registration and road traffic files, liaising with internal and external customers via telephone and/or e-mail when required.
• Create and maintain filing systems, undertaking general filing and carry out culling of all files to ensure that the Records Management Procedure is adhered to correctly.
• Arrange meetings, including booking rooms, arranging car parking spaces and refreshments to ensure an efficient service is provided.
• Arrange travel, accommodation and vehicle hire in accordance with force policy, as and when required.
• Process all payroll documentation on behalf of the portfolio for onward transmission to payroll supplier.

Knowledge/Experience required:

• Good communication skills to deal with customers efficiently and provide a quality of service.
• Effective planning, organising and time management skills to manage a varying workload.
• The ability to be flexible is essential, to provide resilience across the business area and maintain service delivery.
• Knowledge of administrative procedures - filing, photocopying, dealing with correspondence and maintenance of records.
• Understanding of force procurement and financial arrangements, to process payroll documentation and order goods and services.
• Must be IT literate and have good keyboard skills to operate relevant computer packages including Microsoft Word, Excel, and Outlook to provide an efficient service.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: . Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.