Client Account Manager

Client Account Manager -£28-30k (OTE)- Chelmsford, CM1 (office based)

 Monday - Friday 9-5.30

The Role

Are you a customer-centric individual, driven by success and thrive on meeting targets. Do you have a proven ability to build strong and lasting relationships with clients? If so, we have an exciting opportunity for you.

As a Client Account Manager, the primary responsibility is to ensure our clients receive the highest level of support and assistance throughout their journey with us, whilst meeting important company targets. The successful candidate will play a vital role in nurturing client relationships, addressing their needs, and guiding them towards the resources and services we offer.

Join Big Business Events in our mission to support business owners in achieving their goals.

Key Responsibilities:

• Prioritise the booking of customers to our events and maximise the attendance rate.
• Host important discovery and onboarding meetings with customers by zoom to deliver an exceptional start to our client’s journey with us.
• Nurture client relationships to develop trust and engagement to our products.
• Manage the program available to clients.
• Demonstrate ownership of the key performance of your area.

The Person:

• Delivering high quality client support and account management.
• Thrive on meeting sales targets.
• Strong interpersonal skills.
• Strong organisational skills.
• Ownership & accountability of your area.

The Company

Big Business Events have been helping Business Owners, Entrepreneurs and Celebrities build, grow, and scale the business of their dreams since 2016. We have a friendly, vibrant and relaxed working environment and celebrate successes together as a team. Founded by Internationally renowned speaker and business coach Adam Stott (Forbes Coaches Council, Rich House Poor House) we offer comprehensive online and in-person coaching programs and events to business owners at every level of the business journey. 

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more