Client Care Administrator

Client Care Administrator (legal field)

Salary: 20,400 - 25,000

Leamington Spa

BCR/JH/10919

Bell Cornwall Recruitment is currently partnering with a reputable organisation in the legal sector to find a dynamic and organised Client Care Administrator. This role involves working within a vibrant and expanding team of administrators, focusing on client interactions across various legal domains such as Deputyships and disputes with local authorities related to long-term care funding.

Core Responsibilities:

As a Client Care Administrator, your principal responsibilities will include:

1. Inbox Management:

   • Monitor and respond to the team inbox promptly.
   • Delegate tasks to the relevant individuals or teams as needed.

2. ID Checks and Anti-Money Laundering Queries:

   • Conduct thorough ID checks.
   • Address Anti-Money Laundering queries efficiently.

3. File Review and Information Chase:

   • Review files and chase for outstanding information when necessary.
   • Maintain organised records for in-house compliance.

4. Correspondence and Documentation:

   • Communicate with local authorities regarding funding for long-term care.
   • Draft forms and documents to progress deputyship applications for clients.
   • Draft legal documents and correspondence as required.

5. Complaints Handling:

   • Record and acknowledge complaints.
   • Collaborate with the Team Leader to ensure investigations and responses are carried out effectively.

6. Client Liaison:

   • Liaise with clients, advisors, and other professionals on various legal matters.
   • Ensure clear communication and maintain positive relationships.

7. Product and System Development:

   • Gain exposure to the development of new products and systems within the organisation.

The Ideal Candidate Will Demonstrate:

• Excellent Communication and Organisational Skills:

  • Ability to communicate effectively and maintain organised work-flows.

• Administration Proficiency:

  • Strong administrative skills with the ability to use computer systems effectively.

• Attention to Detail:

  • Excellent attention to detail to ensure accuracy in all tasks.

• Enthusiasm and Conscientiousness:

  • Demonstrated enthusiasm for the role and conscientious work ethic.

• Quick Learning and Adaptability:

  • Ability to learn quickly and adapt to new processes and procedures.

• Time and Case Management:

  • Effective time and case management skills to handle multiple responsibilities.

If you are an enthusiastic and detail-oriented professional looking to make a significant impact in the legal or administration sector, we invite you to apply now! Please submit your application through our website or get in touch with Bell Cornwall Recruitment for further details.

Interested? Please click the 'APPLY' button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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