Client Development Manager

We have a fantastic opportunity to join a progressive and dynamic legal firm as a Client Development Manager. If you are a driven and proactive individual who is passionate about building strong client relationships and driving business growth, read on and apply, this opportunity won't be available for long!

Job Title:Client Development Manager

Location: Exeter / Hybrid, flexible working options available to the right candidate following training

Salary: Competitive

Hours: Full time, 9.00am to 5.15pm, Monday to Friday

Benefits: A great package - this company knows how to look after its employees! 25 days holiday plus Bank Holidays plus your birthday off, amazing profit share employee bonus paid annually, employee wellbeing programme, flexible working pattern with hybrid option pension scheme, private medical cover, life assurance, cycle to work scheme, early Christmas holiday shut down, professional development & training opportunities, collaborative working environment, opportunity for career growth, social events and much more!

The Company

This unique and award-winning local law firm, established over 80 years ago, is proud to do things a little differently, priding themselves on putting people first in every way. Providing a personal service, investing in local communities and the environment, and always ensuring their clients and employees are at the forefront of everything. They maintain high employee retention and provide an incredible working culture, with a highly regarded wellbeing programme and support network, development opportunities and progression, ensuring a positive, fun and dynamic environment for staff.

The Role

As the Client Development Manager, you will play a key role in delivering plans and strategies to help grow and expand the business. You will be responsible for fostering strong and lasting relationships, acquiring new clients, plus finding opportunities to develop further services provided to existing clients. You will support the different teams in creating and implementing business development strategies and action plans, ultimately contributing to the overall success of the business.

Key Responsibilities:

• Leading efforts in business development, with a focus on both strategic and operational aspects.
• Improving existing processes, introducing new projects, and fostering organic change to cultivate new relationships.
• Serving as the liaison between legal teams and coordinating actions related to business development.
• Creating and taking ownership of target account plans, overseeing pipeline discussions, and managing action items.
• Conducting research and implementing strategies for business development and marketing.
• Collaborating with legal teams and department heads to pinpoint new sector/market opportunities aligned with the firm's growth strategy.
• Being a brand ambassador for internal and external events, conveying key messages, and cultivating client relationships.
• Directing the tender and pitch submission process, closely collaborating with legal teams, creative teams, BD/CX Executive, and external suppliers.
• Supervising and coaching colleagues in pipeline management, ensuring consistency and accuracy in processes.

Skills & Experience:

• Proven track record in client relationship management and business development
• Excellent communication and interpersonal skills, with a focus on client care
• Experience managing large teams including coaching, training and mentoring
• Ability to present information clearly, accurately and to a variety of audiences, both verbally and written
• Excellent organisation and accuracy, motivated, proactive and committed to meeting deadlines while remaining calm under pressure
• Collaborative team player, able to work effectively in a cross-functional environment
• Customer-focused mindset, committed to delivering exceptional service
• Results-driven with a proactive approach to problem-solving
• Adaptability and resilience in a fast-paced and dynamic industry
• IT proficiency, including Word, Excel and Outlook

If you are a motivated and results-oriented professional who thrives in a dynamic environment, we want to hear from you today!

To find out more please either apply online, send your CV to (url removed) or call the office on (phone number removed) to discuss further!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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