Client Money Payment Assistant - Ftc

This is a fixed term contract until end of December 2024.

This is a hybrid role once training is complete with 2, maybe 3 days per week in the office in Leeds.

Purpose of the Role

This exciting opportunity has arisen to join one of our Client Money Teams as a Payment Executive within Bravo Group, part of the wider Ardonagh Group. You will be responsible for the accurate payment of our members’ insurer and client bank account payments in accordance with FCA regulations and agreed service level agreements.

What you will do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more.

• Issue payments from the Client account as requested by our Broker members.
• Management of own workload to ensure work is being completed to the agreed Service Levels (SLAs) and quality standards.
• Communicate and build relations with other IBA departments and external Brokers & businesses to investigate and resolve any queried transactions.
• Fulfil your responsibilities in line with agreed processes to achieve agreed objectives, and in doing so, ensure compliance with the client and insurer money rules within the FCA Handbook, identifying and recording any breaches of FCA rules.
• Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Department.
• Willingness and ability to apply existing skills to other ad-hoc tasks, as required by management.

This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, can manage their own time and is confident in liaising with internal staff and external customers and banks about monetary points.

Full training will be given so mathematically focused graduates will also be considered and if you are quick learner with a passion for accuracy, this could be a great opportunity for you.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality!