Client Relations Administrator

CUSTOMER SERVICE - SUPPORT - WEALTH MANAGEMENT PLATFORM - FINTECH - HYBRID – PERMANENT - EDINBURGH

Role: Client Relations Administrator

Salary: £25,000 – £27,000

Location: Edinburgh

Harvey Nash is currently working with our well-loved FinTech client in Edinburgh who is looking for a Client Relations Administrator to join their Client Solutions Team.

This is a fantastic opportunity for someone who is passionate about customer service looking for their next challenge in a rapidly scaling organisation. Our client is a great company to work for as they are committed to providing excellent progression and development opportunities for their colleagues and fostering an inclusive workplace.

The Role

This person will join a team responsible for providing excellent customer service through various channels including phone, email, and live chat. You will regularly respond to queries from customers and clients to meet service standards.

About You

To be successful in this role, you must:

• Be passionate about providing exceptional customer service
• Have experience in customer service/support through various channels
• Come from a background in Financial Services (Pensions background desired)
• Manage your time and workload efficiently

In Return

This role comes with a flexibly hybrid working, benefits including a bonus scheme, and realistic outlook for growth and progression. This client is driven by their care for advisers, clients, and colleagues alike while prioritising inclusion and self-development.

If this sounds like you, please submit your CV ASAP – it would be great to hear from you!