Client Relationship Assistant

GMP Recruitment are proud to be partnered with one of the West Midland’s leading Legal Firms. We are supporting their recruitment for a Client Relationship Assistant to join their Edgbaston office on a full time, permanent basis.

This position is working Monday – Friday 09:00am – 17:00pm and you will receive a competitive salary, based on experience.

The role is to provide effective support to the Client Relationship Team.

Client Relationship main duties:

• Providing full support to our Conveyancing department to enable them to operate efficiently.
• Preparing correspondence using our case management system.
• Attending to clients both on the telephone and in person.
• Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files.
• Maintaining good relationship with new business introducers.
• Guiding clients with the initial first steps of their move.
• Preparing mail and enclosures for dispatch.
• Arranging the scanning and photocopying of paperwork.
• Carrying out other duties and responsibilities as required.

Required skills and experience:

• Possess a high level of accuracy.
• Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person.
• Have the ability to work under pressure.
• Be a team player with excellent communication skills and enthusiasm.
• Be highly organised, methodical, and adaptable.
• A desire to progress within the new business department.
• Ideally possess a background in Customer Service and an understanding of legal services

This is a great opportunity to join a vastly successful legal firm who pride themselves on delivering exceptional service to their clients.

If the above role sounds perfect for you, or you require more information, please click apply or contact GMP Recruitment directly.

GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Health & wellbeing programme
• Referral programme

Schedule:

• Day shift
• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Legal services: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: AP621