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Form of work
SalaryDescription
OVERALL PURPOSE
The individual will assist with the management of a portfolio of clients within Stonehage Fleming Client Management Team. The role will include portfolio reviews and trade implementation, model changes and regular contact and communication with existing clients and other stakeholders. The role will report in to one of the Partners of the Client Management team and also support them with new business development.
Key Responsibilities
PRINCIPAL ELEMENTS AND ACCOUNTABILITIES
• Support the Partner with the day to day management of the client book o Help maintain and broaden existing Client Relationships
o Prepare, attend and take responsibility for client investment reviews and follow ups
o CRM system maintenance and record keeping
o Trades, payments and review of restrictions and client portfolios
o Produce reporting and present to executives as requested
o Participation in ad-hoc business projects
• Responding to client queries o Timely, professional and accurate response to client queries and requests
o Ensure any necessary documentation is in place - recording details on CRM system
• Portfolio modelling and implementation of clients investment strategy o Accurate and timely portfolio modelling and order building - including constructing and implementing model changes across the wider client book
o Preparing and implementing investment recommendations
o Post trade monitoring to ensure transactions have been implemented accurately
• Responsible for communication and dispatch of periodic reporting to clients o Organisation of client meetings, coordinating with the parties involved
o Prepare documents for client meetings
o Contribute and lead client meetings
o Frequent preparation and checking of client valuations and the distribution of client reports
• Investment analysis and research o On occasion, provide analysis and due diligence on investment opportunities for clients
o Be prepared to carry out independent research on unfamiliar topics and provide an objective and considered recommendation to clients
o Interest in finance with a mindset of continuous development of macro-economic and investment market knowledge
• KYC Maintenance o Ensure full set of up to date documentation is on the client file
• Aspire to taking on responsibility for a portion of the client book o You are RDR level 6 qualified
o You have experience of managing clients and are working to inherit a book of investment portfolios
• Promote and develop robust Operating Procedures across the business o You are responsible for adhering to the operating procedures of the business as written and of providing enhancements and changes to the procedures as and when identified. It is essential that any such changes are properly documented immediately.
• Supplementary o You are encouraged to engage with other parts of the business and external stakeholders to develop strong working relationships
o Assist in the preparation and implementation of any new systems, working to ensure that all Client Relationship requirements of the new system are met
QUALIFICATIONS AND EXPERIENCE
• The candidate holds an appropriate qualification to advise UK retail clients on securities and derivatives, and holds a statement of professional standing (SPS). Minimum RDR Level 6.
• Experience in assisting in the management of a book of UHNW / HNW clients
• Sound knowledge of financial markets and asset classes
• Good analytical skills
• Degree qualification or equivalent
COMPETENCIES, SKILLS AND BEHAVIOURS
• Excellent communication skills, written and spoken
• Strong organisational and MS Office (particularly Excel & PowerPoint) skills are essential
• High attention to detail and accuracy
• Ability to use initiative and work independently
• Comfortable and willing to take on increasing levels of responsibility
• Team orientation
