Client Relationship Manager

Role: Client Relationship Manager (Facilities Management)

Location: Kent (Field based)

Salary: £35,000 - £40,000 (experience dependant) +bonus.

Job Type: Full time, Permanent.

Driving License: Required 

Additional Requirements: 3+ years’ experience within B2B Sales and Account Management AND a background in Facilities Management.

Please note candidates without these requirements will not be considered.

Attention all Facilities Management professionals!

Interaction Recruitment are excited to announce a new opportunity with a National Facilities Management company who, due to exceptional growth in 2023, are looking to expand their Client Account team in 2024 and give a warm welcome a new Client Account Manager.

The role will involve nurturing existing clients alongside upselling/cross-selling various company services. Our client has a large existing client base and takes a very organic approach to relationship building, not being advocates for the traditional 'hard sell'.

The successful individual will be expected to hit the ground running following their product/service training, so experience within Facilities Management and a proven track record of exceptional Account Management is a must.

If you are looking for a new challenge and want to work with a growing company, then this is the perfect opportunity for you. Don't miss out on this chance to join a dynamic team and take your career to the next level.

Client Relationship Manager (Facilities Management) Responsibilities:

• Acquire, build and sustain long-term partnerships with current and potential clients.
• Be the main point of contact for clients in your area, understanding their goals/challenges and delivering an exceptional customer service.
• Establish strong rapport with existing clients whilst always remaining vigilant for opportunities to build relationships with new clients and encourage business growth.
• Deliver industry-leading customer service to ensure satisfaction continuously improves.
• Work and communicate effectively with the wider team.

Client Relationship Manager (Facilities Management) Key Traits/Experience:

• 3+ years Account Management experience.
• 3+ years Facilities Management experience.
• Full clean driving license.
• Excellent rapport building and communication skills.
• Driven and ambitious.
• Punctual and excellent time/diary management abilities.
• Good attention to detail.
• Accurate reporting.

Client Relationship Manager (Facilities Management) Benefits:

• Team events/charitable activities (Tough Mudder, bake sales and more)
• Training opportunities and regular group learning opportunities.
• Life insurance.
• Company Pension scheme.
• Healthcare benefits
• Additional days of annual leave after completing 3 years’ service
• Pension scheme

If you are interested in applying for this Client Relationship Manager (Facilities Management) position, please submit your CV. If you have any questions, please contact (url removed) | (phone number removed)